Nompumelelo Ngete
Sales Branch Manager
Grabouw,Western Cape
Summary
Qualified Branch Sales Manager with exceptional customer service and consultative sales abilities.
Offering strong track record of building loyal customer relationships to create recurring revenue. Adept at developing and implementing policies to drive store effectiveness, demonstrated over 16 years 8 months -progressive career history.
Goal-oriented manager with distinguished experience in Financial industries and proven leadership abilities.
Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with accuracy.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Branch Sales Manager
Oldmutual
Caledon
09.2007 - Current
- Resolved customer complaints to maintain high level of satisfaction.
- Managed branch sales, customer service, finances and recordkeeping.
- Interviewed, hired and developed team of 14 personnel.
- Worked directly with customers and associates to handle internal and external complaints and objections.
- Increased branch revenue by 100% given target through worksite excessibility,coaching of adviser, strategically wotking o a strategy. .
- Analyzed financial statements to identify cost control initiatives.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
No Degree - Financial Planning And Services
WITS
Johannesburg 04.2001 -
No Degree - Regulatory Exams And FAIS
Milpark
Cape Town 04.2001 -
No Degree - LLB ( Law)
UWC
Cape Town 04.2001 -
High School Diploma -
Themebelihle High School
01.1996 - 12.2000
Skills
Employee coaching
undefinedTravelling , Going to Movies and Museums
I am a Jovial full of Zest for life. I love to explore and travel, because it broadens my horizon to the world, I love to learn about different culture and languages. top on my Travelling list is to visit Museums. I have passion to working with people and i have great interpersonal skills.
Timeline
Branch Sales Manager
Oldmutual
09.2007 - Current
No Degree - Financial Planning And Services
WITS
04.2001 -
No Degree - Regulatory Exams And FAIS
Milpark
04.2001 -
No Degree - LLB ( Law)
UWC
04.2001 -
High School Diploma -
Themebelihle High School
01.1996 - 12.2000
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