Nompumelelo Myeni
Mayville
Summary
Professional with highly energetic, outgoing and detail - oriented nature. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Customer service assistance
Pick n Pay
11.2021 - 01.2023
- Assisting customers with regards with complains, making sure that the service provided is satisfactory to the customer, a telesales.
General Warehouse Assistant
Vector logistics
Durban
12.2019 - 03.2021
- Operated pallet jacks to move inventory efficiently.
- Organized products in designated warehouse locations for easy access.
- Assisted with loading and unloading deliveries to maintain workflow.
- Maintained cleanliness and safety standards throughout the warehouse area.
Sales merchandiser
FG Knights
01.2016 - 03.2020
- I worked as a field merchandiser, responsible for making orders stock, and managing good customer service.
General worker
Chill Chocolate
01.2012 - 01.2014
- I worked with the team creating the magic in the kitchen, interacting well with customers.
Call Centre Agent
Atlanta UK Campaign
- Providing information to customers about the insurance, answer calls, renewal of policies, cancellation of policies and claim for accidents.
- Swinton Insurance
Education
Grade 12 - IsiZulu, English, Economics, Dramatic Art, Life Orientation, Business Studies, Mathematical Literacy
Wiggins Secondary School
Higher certificate in Law -
University of South Africa
Skills
- Time management
- Adaptability
- Communication skills
- Analyzing skills
- Problem solving
- Hard worker
- Proactive
- Telephonic etiquette
- Planning and organizing
- Flexible and trustworthy
- Decision making
- Team work skills
- Customers service oriented
- Client relationship
- Advocacy for positive change
- Knowledge and understanding legislative frame work
- Good registry skills
- Customer service
- Sales techniques
- Customer relationship management
- Team collaboration
- Effective communication
- Product knowledge
- Calm and professional under pressure
National Senior Certificate
Nompumelelo Myeni, 9110281239085, Zulu Home Language, English First Additional Language, Mathematical Literacy, Life Orientation, Business Studies, Dramatic Arts, Economics, Tourism, 55354, 12/01/11, M.S. Lakonete, Chief Executive Officer, UMALUSI
Health State
Good
Languages
- IsiXhosa
- English
- IsiZulu
References
- Godfrey Mchunu, Manager, 078 636 5989
- Ncebakazi, Field manager, 074 384 6519
- Zanele Mhlongo, Sales customer service manager, 071 316 7558
- Langelihle, Team leader, 078 781 5347
National Identity Card
MYENI, NOMPUMELELO, F, RSA, 9110201230005, 10/28/91, RSA, CITIZEN, 02/13/24
Personal Information
- Disability: None
- Date of Birth: 10/28/91
- Gender: Female
- Nationality: South African
- Marital Status: Single
Languages
English
Upper Intermediate
B2
Timeline
Customer service assistance
Pick n Pay
11.2021 - 01.2023
General Warehouse Assistant
Vector logistics
12.2019 - 03.2021
Sales merchandiser
FG Knights
01.2016 - 03.2020
General worker
Chill Chocolate
01.2012 - 01.2014
Call Centre Agent
Atlanta UK Campaign
Grade 12 - IsiZulu, English, Economics, Dramatic Art, Life Orientation, Business Studies, Mathematical Literacy
Wiggins Secondary School
Higher certificate in Law -
University of South Africa