Nompumelelo Mthembu
Office Administration
Johannesburg
Summary
Professional with deep understanding of travel logistics and coordination. Demonstrates strong focus on team collaboration and achieving results, ensuring smooth and efficient travel arrangements. Skilled in itinerary planning, vendor negotiation, and customer service. Reliable and adaptable, meeting changing needs with ease.
Overview
19
19
years of professional experience
Work History
Office and Travel Coordinator
Eurasian Resources Group Africa
09.2024 - 08.2025
- Executive Assistant to CEO, Deputy CEO and CFO
- Managing all travel for all executives
- Managing their travel expenses and loading them onto travel expense system
- Negotiate rates with hotels to ensure we have good corporate rates with the hotels close to the office
- Drafting of all invitation letters for all external travellers
- Ensure excellent travel service is provided for company and their subsidiaries
- Managing relationship and communication with travel agent
- Managing visa applications and processing with various embassies
- Reason for leaving: Retrenched
Office Administrator
Eurasian Resources Group Africa
04.2017 - 08.2024
- Same day response to travel booking request by travellers
- Ensure relevant line manager approvals are obtained for all travel requests
- Ensure adherence to travel policy considering travel category levels
- Ensure accurate recording of business unit, costs centres when making bookings
- Sourcing best price aligned with request, cost saving being the key driver
- Ensure travellers hold relevant valid travel documents (passports, visas, immunization certificates) check expiry dates to ensure sufficient renewal time
- Timeous correspondence with traveller on ticket to be issued by Travel agency
- Advising travellers of reimbursement rules per the most recent Travel policy
- Adjusting travel plans where needed in an efficient and time conscious manner
- Respond timeously to Emergency request afterhours
- Make sure weekly recon sign off is sent to the Finance department
- Confirm monthly recon accuracy with Finance department
- Remind travellers to regularly update their profiles
- Coordinating travel and accommodations for conferences
- Keep relations with hotels so good standing is maintained
- Booking corporate transfers with external driver and make sure that he is paid on time for his services
- Ensure compliance with travel policies and procedures
- Provide 24/7 support to travellers during their trips
- Invoice requisitioning on MSD
- Office Administration
- Office Support
Receptionist
Eurasian Natural Resources Corporation
04.2014 - 04.2017
- Answering the switchboard and transferring calls
- Sending out courier
- Arranging business cards for staff
- Managing stationery
- Ordering of general office supplies
- Stock management of tea, coffee, cleaning materials etc
- Receiving visitors and attending to them during their visit
- Handling all boardroom bookings and setting them up for meetings
- Arranging refreshments for guests
- Payment of invoices via orb fusion
- Liaising with IT for setting up video conferences
Front Desk Coordinator
Munich Reinsurance Company
02.2012 - 06.2012
- Providing outstanding impression to visitors
- Attend to internal and external customers and suppliers with urgency and professionalism
- Ensuring that the reception is in good order to create a good impression for the company
- Liaising and interacting with security personnel regarding visitors cards and laptops
- Answering the switchboard with etiquette and clarity
- Taking messages and transferring them to staff promptly
- Receiving parcels and giving them to their right full owners
- Reason for leaving: Temp position
Receptionist
Midnight Oil Channel Marketing
01.2009 - 01.2012
- Answering telephone calls / switchboard
- Ordering stationery
- Taking minutes and typing them
- Attending to suppliers
- Receiving visitors
- Photocopying and binding documents
- Sending out mail as and when required
- Sending and receiving courier
- Liaising with promoters
- Reason for leaving: Retrenched
Receptionist/Secretary
Mossmarg Trading and Projects
03.2008 - 12.2008
- Answering telephone calls /switchboard
- Diary management
- Attending to client’s queries
- Ordering stationery
- Sending out mail as and when requested
- Type out quotations
- Assist in completion of tender form
- Assist with making of payments
- Temp position
Receptionist / Secretary
Tanko Fashion Designs
01.2007 - 02.2008
- Answering telephone calls
- Attending to client’s queries
- Receiving visitors
- Ordering stationery
- Making photocopies
- Sending out mail as and when required
- Temp position
Education
Diploma - Secretarial Studies
Vaal Technology Institute
01.2007
Matric - undefined
Mahlsedi High School
01.2006
Skills
- MS Word
- MS Excel
- PowerPoint
- MS Access
- Travel IT
- MSD
- Concur
- Travelsoft
- Obfusion
References
- P., Manzini, Supervisor, 082 759 8789, Mossmarg Trading & Projects, Stand No. 55 Luipaard Road, Krugersdorp, 1739
- Monalisa, Mthembu, Manager, 076 022 5522, Tanko Fashion Designs, 15 Joubert Street, Johannesburg, 2001
- Stanley, Botopela, Director, 071 431 0900, Midnight Oil Channel Marketing, 131 12th Avenue, Rivonia, 2196
- Sylvia, Collins, Head of Business Unit, 011 242 2000, Munich Reinsurance, 47 Empire Road, Parktown, 2000
- Lea-Ann, O'Rielly, 011 552 4300, ERG, 1 Sturdee Avenue, Rosebank, 2196
- Genevieve, Mulcahy, 011 552 4300, ERG, 1 Sturdee Avenue, Rosebank, 2196
Interests
Playing volleyball, tennis, reading books and cooking
Accomplishments
- Won the best class student award 2007 at Vaal Technology
- Won sincerity award at midnight oil
Timeline
Office and Travel Coordinator
Eurasian Resources Group Africa
09.2024 - 08.2025
Office Administrator
Eurasian Resources Group Africa
04.2017 - 08.2024
Receptionist
Eurasian Natural Resources Corporation
04.2014 - 04.2017
Front Desk Coordinator
Munich Reinsurance Company
02.2012 - 06.2012
Receptionist
Midnight Oil Channel Marketing
01.2009 - 01.2012
Receptionist/Secretary
Mossmarg Trading and Projects
03.2008 - 12.2008
Receptionist / Secretary
Tanko Fashion Designs
01.2007 - 02.2008
Matric - undefined
Mahlsedi High School
Diploma - Secretarial Studies
Vaal Technology Institute