Nompumelelo Mayekiso
Cape Town
Summary
Trustworthy and dedicated Cashier with 7 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
8
8
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Cashier Team Lead
Kwik Spar
Cape Town
03.2023 - 08.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
Cashier
Spar
Cape Town
11.2018 - 03.2022
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
Afri-Park Management
Cape Town
01.2018 - 11.2018
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Debt Consolidation
Credit Matters
Cape Town
03.2017 - 08.2017
- Established network of related specialists for debt consolidation, real estate, mortgage and banking.
- Prepared and delivered periodic asset reporting to debt and equity investors and internal management.
- Initiated negotiations for debt recovery through email, telephone, and mail contact.
Crew Member
Burger King
Cape Town
11.2015 - 01.2017
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Grade 11 -
Isilimela Comprehensive School
Langa Cape Town 11.2007
Skills
Team Leadership
Positive Attitude
Transaction Approvals
POS System Operation
Online Order Picking
Adaptability and Dependability
Customer Service
Cashier training
Safety rules
Upselling strategies
Team Management
Punctual and Reliable
Motivational Skills
Customer Service Management
Refunds and exchanges
Workplace Safety
Time management strength
Point of sale operation
Customer Relations
Verbal/written communication
Product Recommendations
Retail Operations
Certification
Grade 1-3 Play Based Learning Course ECD Certificate
Timeline
Cashier Team Lead
Kwik Spar
03.2023 - 08.2023
Cashier
Spar
11.2018 - 03.2022
Cashier
Afri-Park Management
01.2018 - 11.2018
Debt Consolidation
Credit Matters
03.2017 - 08.2017
Crew Member
Burger King
11.2015 - 01.2017
Grade 11 -
Isilimela Comprehensive School