Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nompumelelo Mahlangu

Soweto

Summary

To obtain a consultant position that allows for career advancement through demonstrating administrative and managerial knowledge.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Claims Administrator (short-term)

Bota and Associates
Johannesburg
09.2017 - 04.2023
  • Register claims within adherence SLA
  • Reduce/maintain turnaround time of claims within mandate
  • Collect necessary information from broker and third party
  • Utilise external resources in order to obtain critical information
  • Load and request payment to third parties/insured/service providers
  • Ensure sufficient information is sourced through tracing, collation and validation functions in order to allocate claims correctly
  • Review merits of claims in order to direct claims correctly
  • Check that all the required information is on file(quantum, merits ,claims form, info obtained aligned with the requirement management)
  • Complete workflow system process appropriately(Detailed and comprehensive claims log notes)
  • Record and report on internal controls
  • Manage inventory of work daily to ensure proper time management and prioritizing of work
  • Provide assistance with internal or external audit requirements
  • Apply experience and technical quality to a specific claims.

Claims Administrator (short-term)AIC

Absa Insurance
03.2013 - 12.2013
  • Handling telephonic queries
  • Claims registration
  • Ensure all correct documentation is obtained
  • Giving customers a focused service
  • Handling control and processes of incoming calls
  • Ensure proper completion and settlement claims
  • Payments of claims processing of service provider invoices
  • Excellent communication and negotiating skills.

Sales Executive

HYUNDAI MOTORS THE GLEN
11.2009 - 11.2010
  • Customer service
  • Selling the specs of the car
  • Administration
  • Delivering of the car.

CUSTOMER SERVICE (long-term)

LIBERTY
11.2008 - 02.2009
  • Handling telephonic queries
  • Claims registration
  • Ensure all correct documentation is obtained
  • Giving customers a focused service
  • Handling control and processes of incoming calls
  • Ensure proper completion and settlement claims
  • Payments of claims processing of service provider invoices
  • Excellent communication and negotiating skills.

Dr Koboka General Practitioner
03.2007 - 10.2008
  • Co-ordination of all office requirements
  • Switchboard
  • Record and approve medical aid funds
  • Solving customer problems
  • Data capturing
  • Faxing and filing
  • Strong interpersonal skills
  • Distribution of faxes.

Education

NVQ Level 4 - Public management

TVET TECHNISA DISTANCE LEARNING
Randburg, GP

Class of business - Short term

excellentia college
Centurion, GP

Administration and secretarial certificate - Administration

Tuition college
Johannesburg, GP

Grade 12 -

St. Franciscan Secondary School

Skills

Computer literateundefined

Certification

Class of business

Timeline

Class of business

04-2024

Claims Administrator (short-term)

Bota and Associates
09.2017 - 04.2023

Claims Administrator (short-term)AIC

Absa Insurance
03.2013 - 12.2013

Sales Executive

HYUNDAI MOTORS THE GLEN
11.2009 - 11.2010

CUSTOMER SERVICE (long-term)

LIBERTY
11.2008 - 02.2009

Dr Koboka General Practitioner
03.2007 - 10.2008

NVQ Level 4 - Public management

TVET TECHNISA DISTANCE LEARNING

Class of business - Short term

excellentia college

Administration and secretarial certificate - Administration

Tuition college

Grade 12 -

St. Franciscan Secondary School

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Nompumelelo Mahlangu