Nompumelelo Mahlangu
Soweto
Summary
To obtain a consultant position that allows for career advancement through demonstrating administrative and managerial knowledge.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Claims Administrator (short-term)
Bota and Associates
Johannesburg
09.2017 - 04.2023
- Register claims within adherence SLA
- Reduce/maintain turnaround time of claims within mandate
- Collect necessary information from broker and third party
- Utilise external resources in order to obtain critical information
- Load and request payment to third parties/insured/service providers
- Ensure sufficient information is sourced through tracing, collation and validation functions in order to allocate claims correctly
- Review merits of claims in order to direct claims correctly
- Check that all the required information is on file(quantum, merits ,claims form, info obtained aligned with the requirement management)
- Complete workflow system process appropriately(Detailed and comprehensive claims log notes)
- Record and report on internal controls
- Manage inventory of work daily to ensure proper time management and prioritizing of work
- Provide assistance with internal or external audit requirements
- Apply experience and technical quality to a specific claims.
Claims Administrator (short-term)AIC
Absa Insurance
03.2013 - 12.2013
- Handling telephonic queries
- Claims registration
- Ensure all correct documentation is obtained
- Giving customers a focused service
- Handling control and processes of incoming calls
- Ensure proper completion and settlement claims
- Payments of claims processing of service provider invoices
- Excellent communication and negotiating skills.
Sales Executive
HYUNDAI MOTORS THE GLEN
11.2009 - 11.2010
- Customer service
- Selling the specs of the car
- Administration
- Delivering of the car.
CUSTOMER SERVICE (long-term)
LIBERTY
11.2008 - 02.2009
- Handling telephonic queries
- Claims registration
- Ensure all correct documentation is obtained
- Giving customers a focused service
- Handling control and processes of incoming calls
- Ensure proper completion and settlement claims
- Payments of claims processing of service provider invoices
- Excellent communication and negotiating skills.
Dr Koboka General Practitioner
03.2007 - 10.2008
- Co-ordination of all office requirements
- Switchboard
- Record and approve medical aid funds
- Solving customer problems
- Data capturing
- Faxing and filing
- Strong interpersonal skills
- Distribution of faxes.
Education
NVQ Level 4 - Public management
TVET TECHNISA DISTANCE LEARNING
Randburg, GPClass of business - Short term
excellentia college
Centurion, GPAdministration and secretarial certificate - Administration
Tuition college
Johannesburg, GPGrade 12 -
St. Franciscan Secondary School
Skills
Computer literate
Certification
Class of business
Timeline
Class of business
04-2024
Claims Administrator (short-term)
Bota and Associates
09.2017 - 04.2023
Claims Administrator (short-term)AIC
Absa Insurance
03.2013 - 12.2013
Sales Executive
HYUNDAI MOTORS THE GLEN
11.2009 - 11.2010
CUSTOMER SERVICE (long-term)
LIBERTY
11.2008 - 02.2009
Dr Koboka General Practitioner
03.2007 - 10.2008
NVQ Level 4 - Public management
TVET TECHNISA DISTANCE LEARNING
Class of business - Short term
excellentia college
Administration and secretarial certificate - Administration
Tuition college
Grade 12 -
St. Franciscan Secondary School