Nompumelelo Komane
Cashier
Tembisa
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
1
1
year of professional experience
Work History
Cashier
Game Mall Of Africa
12.2022 - Current
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Streamlined checkout process for increased efficiency and reduced waiting times
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Promoted store promotions and incentive programs to increase overall sales revenue
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers
- Provided backup support for other departments when needed, showcasing versatility within the retail environment
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore
- Supported management in implementing operational improvements such as updated training manuals or revised schedules
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience
- Contributed to store success by maintaining high standards of cleanliness throughout the facility
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Jiyana Secondary School
Tembisa 04.2001 -
Skills
Payment Processing
undefinedTimeline
Cashier
Game Mall Of Africa
12.2022 - Current
High School Diploma -
Jiyana Secondary School
04.2001 -
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