Growing within the business and having a big impact
Nompilo Pretty Nene
General Assistant
Port Elizabeth
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Language
Work History
Coater at unit 1 (OSD) manufacturing
Aspen Pharmacare
01.2022 - Current
- Maintained detailed records of coating processes, enabling accurate traceability and easier troubleshooting.
- Ensured consistent results through precise calibration of coater settings and monitoring of environmental conditions.
- Enhanced production efficiency with the timely maintenance of coater machinery and equipment.
- Supported process improvement initiatives by identifying areas for optimization and recommending appropriate actions.
office administrator
Bulb (blake internatioanl)
01.2020 - 01.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Edited documents to improve accuracy of language, flow, and readability.
- Reconciled account files and produced monthly reports.
AGENT/customer services
CCI
01.2018 - 01.2020
- Informed clients of policies and procedures.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Resolved caller issues quickly and thoroughly.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Established strong customer relationships, building recommendations and loyalty.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
Education
Mowat high school
Bsc Philosophy Politics and Law - undefined
University of KwaZulu-Natal
Associate of Arts - Legal Studies
Mancosa
Durban 04.2001 -
Skills
One of my strongest suits is that im a fast learner and can work well under pressure
I am able to think on my feet when faced with a challenge maintaining the best quality of the work which is of exceptional standard I thrive within a team environment and can adapt to any situation
I have acquired a skill of coating tablets aswell as trained at the IPC
I am able to implement processes and performs pre-production checks such as environmental and scale checks as per BMR,SOP and product specifications
I can perform root cause analysis on machines
Personal Information
- ID Number: 9408060301088
- Date of Birth: 08/06/94
- Gender: Female
- Nationality: South African
- Marital Status: Single
Criminalrecord
None
Awards
My achievements in my previous jobs I was an employee of the month for two months in a running position, I became a subject matter expert within six months of my employment. I started at OSD Unit 1 at the wash up and was promoted to being an 'acting' coater within 3 months. This shows my ability to be able to learn new skills well and since then have been performing exceptionally well as my team leader provides feedback.
References
- Mthokosizi Phewa, 0740745587, Siyagcebeleka
- Pam Ramraj, 0725414046, CCI
- Gift Cele, 0799728787, Bulb (Blake International)
Interests
Timeline
Coater at unit 1 (OSD) manufacturing
Aspen Pharmacare
01.2022 - Current
office administrator
Bulb (blake internatioanl)
01.2020 - 01.2021
AGENT/customer services
CCI
01.2018 - 01.2020
Associate of Arts - Legal Studies
Mancosa
04.2001 -
Mowat high school
Bsc Philosophy Politics and Law - undefined
University of KwaZulu-Natal
Similar Profiles
NOSIPHO NYABAZANOSIPHO NYABAZA
Technical Manufacturer at ASPEN PharmacareTechnical Manufacturer at ASPEN Pharmacare
Ricardo Van ZylRicardo Van Zyl
Site Services Maintenance & Facilities Coordinator at Aspen Pharmacare Holdings LimitedSite Services Maintenance & Facilities Coordinator at Aspen Pharmacare Holdings Limited
Xolisa NcokoXolisa Ncoko
Chemical Analyst at Aspen PharmacareChemical Analyst at Aspen Pharmacare