Educator
NOMPILO NEIL ZUMA
Freshmark
Inanda,KZN
1
Certification
10
Years of experience
I am an accountable, innovative, reliable, and honest person. I am a team player, who is dedicated and committed to achieving great results in the Education Sector.
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering a collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Work History
Clerk
2 Years 6 Months- Processed customer orders accurately using inventory management systems.
- Processed store orders received via email
- Modified customer orders based on specific needs. and do customer care as well where I check complaints from them about shortages and quality
- Processed daily invoices and maintained accurate financial records to support operational efficiency.
- Maintained organized records of transactions and product shipments.
- Assisted in stocking shelves and managing inventory levels efficiently.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Educator Assistant
1 Year 4 Months- Taught mathematics to grades 4-7, fostering understanding and engagement in subject
- Conducted formal and informal assessments to evaluate student progress and inform instruction
- Implemented effective classroom management strategies to foster a positive learning environment
- Reason for leaving: End of contract
- Monitored student progress, providing feedback to support academic development and behavioral growth.
Customer Service Representative
4 Months- Managed incoming calls efficiently
- Resolved customer inquiries efficiently, ensuring high satisfaction levels.
- Assisted in training new team members on company policies and procedures.
- Handled order processing using CRM software to maintain accuracy.
Customer Service Representative
2 Years 2 Months- Managed inbound and outbound calls
- Utilized Microsoft Word for document creation
- Resolved customer queries, ensuring timely and accurate information to improve client experience.
Student Teacher
1 Month- Facilitated EMS lessons for grades 8 & 9, promoting understanding of economic principles
- Delivered Life Orientation curriculum to grades 8, 9, 10 & 11, fostering personal development and social awareness
- Implemented effective classroom management strategies to create a conducive learning environment.
- Reason for leaving: End of contract
- Facilitated classroom discussions that encouraged critical thinking and collaboration among students.
- Designed and implemented lesson plans to enhance student engagement and learning outcomes.
Education
Bachelor of Education - Intermediate & Senior Phase
- Specialization: EMS
- Specialization: Life Orientation
- Specialization: Life Skills
- Additional Subject: Business Studies/ Mathematics
Matric - Commerce
- Subjects: IsiZulu Home Language
- Subjects: English First Additional Language
- Subjects: Mathematical Literacy
- Subjects: Life Orientation
- Subjects: Accounting
- Subjects: Business Studies
- Subjects: Economics
Skills
Communication Skills
Effective communication skills
Active listening and empathy
Simplifying complex ideas
Interpersonal collaboration skills
Classroom Management Skills
Positive learning environment
Good Microsoft knowledge
Certification
- Professional registration: SACE
- Registration date: 2017/11/16
Personal Information
- Date of Birth: 1993-12-28
- Gender: Female
- Nationality: South African
- Driving License: None
Timeline
Clerk
Freshmark
03.2024 - CurrentRead More
Educator Assistant
Ekuthuleni Primary School
05.2022 - 09.2023Read More
Customer Service Representative
Blake
11.2021 - 03.2022Read More
Customer Service Representative
ISON Experience
10.2019 - 12.2021Read More
Student Teacher
Sithabile Secondary School
01.2017 - 02.2017Read More
University of Zululand
Bachelor of Education from Intermediate & Senior Phase
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Sithabile Secondary School
Matric from Commerce
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