Nompilo Luleka Zuma
Engineer
Durban
Summary
Eloquent Promoter possessing excellent communication, interpersonal and presentation abilities. Arranges demonstration areas, thoroughly explains products and offers samples to persuade customers to purchase products. Committed to driving sales to meet goals.
Intern with consistent experience in civil engineering support. Skilled creating topographical site maps, preparing detailed work plans and reviewing technical documents. Highly adept with AutoCAD, information ordering and mathematical reasoning. Deep background working in various natural terrains.
Skilled individual with passion for helping students reach academic goals. Creates engaging learning experiences tailored to meet individual student needs. Smart candidate develops strategies to help students bolster academic performance. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
4
4
years of professional experience
Work History
Tutor
Prep To Perfection
02.2023 - Current
- Served as an ongoing resource for both students and parents, providing guidance related to academic planning, study habits, test-preparation strategies, and more.
- Managed scheduling and logistics for group tutoring sessions, accommodating the diverse needs of participating students and their families.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Implemented creative instructional techniques to address the unique challenges faced by students with learning differences.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Intern Civil Engineer (Vacation Work)
Mr Ngwenya
10.2023 - 12.2023
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Evaluated construction materials for quality assurance purposes, upholding high standards of safety and durability.
- Supported effective risk management strategies by identifying potential hazards and proposing appropriate mitigation measures during design phase.
- Participated in value engineering exercises that led to significant cost savings without compromising structural integrity or performance requirements.
- Contributed to successful project delivery by maintaining meticulous documentation throughout each phase of design process.
- Worked closely with subcontractors and suppliers to ensure timely delivery of materials, minimizing project delays.
- Assisted in development of cost-effective designs for various civil engineering projects, resulting in budgetary savings.
- Provided technical documents to plan work and address concerns for on-going projects.
- Tested characteristics of materials or structures for use in designs.
- Performed construction observation and took soil samples.
- Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.
- Adhered to timelines to meet quality assurance targets.
Brand Ambassador
OLC Marketing
06.2023 - 10.2023
- Provided valuable feedback to clients regarding consumer reactions, preferences, and suggestions for improvements based on firsthand experience promoting their products.
- Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages.
- Communicated product information with confidence and educated consumers about company.
- Conducted consumer surveys and analyzed purchasing trends.
- Brand ambassador of Nescafe.
Bottle&Cigar Service
Luma Sunsets Restaurant
03.2021 - 09.2022
- Only work Wednesday nights.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Boosted revenue generation by upselling additional products or services when appropriate during customer interactions.
- Strengthened client relationships through consistent follow-ups after service appointments.
- Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Suggested add-on services that would be helpful to customers and improve bottom line.
Bottle& Cigar Service, Hostess
Rich Champagne and Cigar Lounge Night Club
03.2021 - 09.2022
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
- Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
- Boosted customer loyalty through consistent delivery of exceptional service, friendly interactions, and prompt attention to guest inquiries or concerns.
- Partnered with servers to quickly address any potential issues related to food allergies or dietary restrictions, ensuring a positive dining experience for all guests.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Participated in regular team meetings to share ideas, discuss challenges, and strategize for continued success in providing top-notch customer experiences.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Used cash registers and credit card machines to cash out customers.
- Monitored seating area and checked restrooms regularly to keep spotless.
Promoter
Netcare Promotion
03.2022 - 04.2022
- Generated leads for company sales team by collecting contact information from interested event attendees.
- Contributed to the successful launch of new products by building excitement and anticipation at pre-launch promotional events.
- Promoted medical healthcare options for Netcare.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Maintained clean, organized and professional work environment.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Greeted customers warmly and pleasantly answered inquiries.
Activation Promoter
Frutiya CampaignFrutiya Activation and Promotion
03.2022 - 04.2022
- Participated in brainstorming sessions to develop innovative ideas for upcoming promotions.
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Collaborated with event organizers to create engaging promotional materials and strategies.
- Generated leads for company sales team by collecting contact information from interested event attendees.
- Boosted product sales by demonstrating product features and benefits during promotional events.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Maintained knowledge of current promotions and product features.
- Organized and stocked merchandise to keep necessary levels for sales demand.
Activation Promoter
9Yards Marketing and Promotions
03.2021 - 09.2021
- Albany Winter Campaign
- Participated in brainstorming sessions to develop innovative ideas for upcoming promotions.
- Generated leads for company sales team by collecting contact information from interested event attendees.
- Stayed current on industry trends and emerging technologies relevant to the role of a Promoter, incorporating new strategies and techniques as appropriate.
- Contributed to the successful launch of new products by building excitement and anticipation at pre-launch promotional events.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Communicated product value, quality, and style to educate and entice potential customers.
- Maintained clean, organized and professional work environment.
Hostess
Views@25 Day Club/Restaurant
05.2021 - 06.2021
- Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
- Supported restaurant marketing efforts through effective social media engagement and promotional event planning.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Used cash registers and credit card machines to cash out customers.
Promoter
Saint Champagne Lounge Night Club
10.2019 - 10.2020
- I only work 2-3 days a week on the weekend only
- Developed strong relationships with potential customers for improved brand awareness and loyalty.
- Contributed to the successful launch of new products by building excitement and anticipation at pre-launch promotional events.
- Assisted in planning promotional events to ensure seamless execution and maximum impact on target audience.
- Supported social media marketing efforts by sharing live updates from promotional events on company''s platforms.
- Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
- Stayed current on industry trends and emerging technologies relevant to the role of a Promoter, incorporating new strategies and techniques as appropriate.
- Collaborated with media representatives to optimize coverage of special events.
- Maintained clean, organized and professional work environment.
- Provided exceptional customer service to drive satisfaction.
- Worked with team to achieve sales goals for products.
Education
Bachelor of Science - Civil Engineering
University of Cape Town
Cape Town 04.2001 -
Bachelor of Science - Bachelor of Commerce in Economics
University Of South Africa
South Africa 04.2001 -
Associate of Applied Science - Diploma in Civile Engineering
University of South Africa
South Africa 04.2001 -
High School Diploma -
Inanda Seminary
Durban 04.2001 -
Skills
Leadership
Product and service knowledge
Relationship building and management
Company Branding
Sales Reporting
Autodesk AutoCAD
Construction materials
Structural analysis
Site Inspection
Lesson Planning
Essay Writing
Use of Microsoft Office
Writing of Lab Reports
Knowledge of Lab equipment
Health and Saftey
Financial Mathematics
Public Speaking
Leadership
First Language
IsiZulu
Second Language
English
Education
Inanda Seminary, 12, 64, 83, 75, 76, 78, 80, 91, Second Year, Engineering and the built environment, BScEng in Civil Engineering, ZMXNOM013, University of Cape Town, CIV1005W, 52, INTRODUCTION TO ENGINEERING, MEC1002W, 74, ENGINEERING DRAWING, CEM1008F, 52, CHEMISTRY FOR ENGINEERS, MAM1020S, 61, MATHEMATICS 1A FOR ENGINEERS, PHY1012F, 53, PHYSICS A FOR ENGINEERS, CIV1007S, 50, ENGINEERING MECHANICS, PHY1013F, 61, PHYSICS B FOR ENGINEERS, MAM1021F, UP, MATHEMATICS 1B FOR ENGINEERS, CIV2042F, 53, CONSTRUCTION MATERIALS, GEO1008F, 62, INTRO GEOLOGY FOR ENGINEERS, CIV2039S, 68, GEOTECHNICAL ENGINEERING 1, CIV2040S, 60, FLUID MECHANICS
Cell
0656319196, 0625047942
Personal Information
- Date of Birth: 08/26/98
- Gender: Female
- Nationality: South African
- Religion: None
References
- Saint Night Club, Saint, 0643015414, Manager, 49 Harrington Street, Cape Town
- Albany Winter Campaign, Netcare Promotion Campaign, 9Yards Marketing and Promotion, 0714461036, Activation & Promotions Supervisor, Cornubia
- Frutiya Activation and Promotion, Frutiya, 0726301942, Activations & Promotions Supervisor
- Views@25, Luma Life, 0739813634, General Manager, 25 Silver Avenue, Greyville, Berea
- Luma Sunsets, Luma Life, 0787431822, Floor Manager, 47 Intersite avenue, Springfield
- Rich Durban Champagne and Cigar Lounge, Luma Life, 0680826940, General Manager, 47 Intersite avenue, Springfield
- OLC Marketing, 0788626948, Campaign Supervisor, 10 Penny Lane Park, Springfield
- The Werehouse, 0691639368, General Manager, 82 Hunters street, Durban
Timeline
Intern Civil Engineer (Vacation Work)
Mr Ngwenya
10.2023 - 12.2023
Brand Ambassador
OLC Marketing
06.2023 - 10.2023
Tutor
Prep To Perfection
02.2023 - Current
Promoter
Netcare Promotion
03.2022 - 04.2022
Activation Promoter
Frutiya CampaignFrutiya Activation and Promotion
03.2022 - 04.2022
Hostess
Views@25 Day Club/Restaurant
05.2021 - 06.2021
Bottle&Cigar Service
Luma Sunsets Restaurant
03.2021 - 09.2022
Bottle& Cigar Service, Hostess
Rich Champagne and Cigar Lounge Night Club
03.2021 - 09.2022
Activation Promoter
9Yards Marketing and Promotions
03.2021 - 09.2021
Promoter
Saint Champagne Lounge Night Club
10.2019 - 10.2020
Bachelor of Science - Civil Engineering
University of Cape Town
04.2001 -
Bachelor of Science - Bachelor of Commerce in Economics
University Of South Africa
04.2001 -
Associate of Applied Science - Diploma in Civile Engineering
University of South Africa
04.2001 -
High School Diploma -
Inanda Seminary
04.2001 -