Nompilo Zulu
Marshalltown
Summary
Goal-driven Marketing & Sales Professional experienced in social media marketing, sales administration, and content creation. Delivered measurable results through effective client engagement and personalized service, driving customer loyalty and revenue growth. Skilled in communication and problem-solving, contributing to successful sales strategies and exceptional customer experiences.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Admin & Sales Assistant
Advance Auto
01.2024 - 11.2025
- Responded to leads through WhatsApp, Facebook, and TikTok to engage potential customers and drive sales.
- Help clients with inquiries, viewings, and purchase steps
- Manage client records, invoices, and assist with daily dealership operations
- Resolved customer inquiries and issues promptly, contributing to positive customer experiences and retention.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers in finding automotive parts and accessories.
- Supported promotional activities to drive store traffic and sales engagement.
- Create 'SOLD' posts and delivery content for online promotion
- Collaborated with team members to maintain store organization and cleanliness.
Marketing Assistant
H2 Auto
01.2023 - 01.2024
- Ran marketing campaigns using Facebook and WhatsApp Broadcast
- Designed digital posters, created reels, and scheduled posts
- Boosted online presence and brought in client walk-ins
Digital Marketing intern
Advance Auto
01.2023 - 01.2024
- Produced car walkaround videos and social media posts to enhance online engagement
- Managed daily WhatsApp advertising for cars
- Sustained dealership visibility and fostered client engagement through targeted outreach
Sales Trainee
Infinite Auto Solutions
01.2021 - 01.2023
- Sold used vehicles, consistently achieving monthly sales goals
- Coordinated test drives, prepared quotations, and conducted follow-ups
- Cultivated strong client relationships, enhancing product knowledge
Education
Certificate on - FUNDAMENTALS OF DIGITAL MARKETING
Google Digital Garage
Johannesburg , South Africa 01.2022 - 02.2022
Grade 12 -
Gugulesizwe High School
Jozini, South Africa 01.2018 - 12.2018
Skills
- Sales Support
- E-commerce Support
- Social media strategy
- Social media marketing
- Content development
- Order Processing
- Client Records
- Analytics and Reporting
- Google Analytics
- MS Excel
- Microsoft Word
- Google Docs
- Time Management
- Attention to Detail
- Problem solving
- Team Collaboration
- Collaborative teamwork
- Time optimization
- Detail orientation
- Customer Service
- Communication
- Listening
- Team support
- Team support
Accomplishments
- Exploited Fundamentals of Digital Marketing and obtained a certificate
- Sold multiple cars through self-created content
- Increased social media engagement for 2 dealerships
- Delivered great customer experiences from first contact to final sale
Hobbies and Interests
- Creating content for social media
- Exploring digital marketing trends
- Helping others find solutions
- Learning new business skills
Languages
Zulu
First Language
English
Intermediate
B1
Timeline
Admin & Sales Assistant
Advance Auto
01.2024 - 11.2025
Marketing Assistant
H2 Auto
01.2023 - 01.2024
Digital Marketing intern
Advance Auto
01.2023 - 01.2024
Certificate on - FUNDAMENTALS OF DIGITAL MARKETING
Google Digital Garage
01.2022 - 02.2022
Sales Trainee
Infinite Auto Solutions
01.2021 - 01.2023
Grade 12 -
Gugulesizwe High School
01.2018 - 12.2018