Dynamic professional with a proven track record at Phethi's Private Clinic, excelling in customer/client relations and office management. Demonstrated ability to streamline office operations, enhancing document organization and client communication. Skilled in database administration and verbal communication, fostering professional relationships and improving efficiency by over 30%.
Hi, I’m
Nompilo Ricky
Receptionist
Mpumalanga,phiva
Summary
Overview
2
years of professional experience
1
Language
Work History
Phethi's Private Clinic
Receptionist
07.2024 - Current
Job overview
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
Phiva Clinic
Administrative Assistant
03.2023 - 08.2024
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Vhembe Tvet College Limpopo, Tshakhuma
N4,N5 $ N6 from Human Resources Management
University Overview
Gebhuza Secondary School Mpumalanga, Phiva
Dimploma from Accounting And Business Management
University Overview
Skills
Travel planning
Timeline
Receptionist
Phethi's Private Clinic
07.2024 - Current
Administrative Assistant
Phiva Clinic
03.2023 - 08.2024
Vhembe Tvet College
N4,N5 $ N6 from Human Resources Management
Gebhuza Secondary School
Dimploma from Accounting And Business Management
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