Summary
Overview
Work History
Education
Skills
References
Timeline
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Nompie Khambule

Nompie Khambule

Childminder / Waitress
Parys

Summary

Dynamic professional with experience as a Childminder at Jimmy Jaggers Restaurant, excelling in child supervision and fostering positive behavior through empathy and patience. Proven ability to enhance customer satisfaction and student performance by implementing effective strategies and maintaining a clean, safe environment. Strong leadership skills with a focus on individual needs.

Overview

4
4
years of professional experience
3
3
Languages

Work History

Childminder/ Waitress

Jimmy Jaggers Restaurant
04.2021 - Current
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Developed age-appropriate activities and crafts to engage children.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Assistant Teacher

Schonkenville Primary School
02.2023 - 09.2023
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Assisted in implementation of new learning tools, systems and materials.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Education

High School Diploma -

Weiveld Agricultural And Hotel School
Parys
04.2001 -

Skills

Child supervision

Patience and empathy

Hygiene and cleanliness

Group leadership

References

1. Claudia Domingo (Jimmy Jaggers) - 079 307 1429

2. Bronwynn Goodison (Schonkenville Primary School) - 081 566 7433

Timeline

Assistant Teacher

Schonkenville Primary School
02.2023 - 09.2023

Childminder/ Waitress

Jimmy Jaggers Restaurant
04.2021 - Current

High School Diploma -

Weiveld Agricultural And Hotel School
04.2001 -

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Nompie KhambuleChildminder / Waitress