Nomphelo Gqamana
Clinic Receptionist
Cape Town
Summary
Patient-centered [Job Title] with effective multitasking, communication and organizational skills. Schedules appointments, collects co-payments and files and maintains patients' medical records. Hardworking and courteous individual comfortable performing basic clerical duties, including photocopying, scanning and faxing.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Clinic Receptionist
Dis-Chem Pharmacies
Cape Town
08.2021 - Current
- Enhanced patient satisfaction by efficiently managing check-in and check-out processes.
- Collaborated with healthcare team members to optimize the overall care process for patients.
- Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
- Facilitated timely referrals to specialists by coordinating the necessary paperwork and appointments.
Cashier
Dis-Chem Pharmacies
Cape Town
08.2021 - 05.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
Tshebedisano Secondary School
Orkney, NW 04.2001 -
Skills
Drawer balancing
Insurance Verification
Patient Scheduling
Appointment management
Patient Relations
Front Desk Management
Reminder calls
Appointment Scheduling
Patient Registration
Timeline
Clinic Receptionist
Dis-Chem Pharmacies
08.2021 - Current
Cashier
Dis-Chem Pharmacies
08.2021 - 05.2023
Tshebedisano Secondary School
04.2001 -