NOMONDE PEARL FOKO
Data Capturer/ Administrator
Rustenburg
Summary
I am a driven professional wit strong skills in client services,data capturing, administration and bookkeeping. Most recently, I served as a data capturer/administrator at Impala Platinum Mine under contractor Train The Nation, where I was effectively capturing data from underground training assessors, organizing and arranging files accordingly, answering and attending to enquires telephonically and walk-ins, and booking of medical dates for incoming employees and exits for employees who were leaving. In my previous role as a Covid-19 screener and data capture at Department of Education at te Directors office I provided full daily reports to ensure that all related Covid-19 information was satisfactory to my supervisor.Impala Platinum Mine under contractor Train The Nation, where I was effectively capturing data from underground training assessors, organizing and arranging files accordingly, answering and attending to enquires telephonically and walk-ins, and booking of medical dates for incoming employees and exits for employees who were leaving. In my previous role as a Covid-19 screener and data capture at Department of Education at te Directors office I provided full daily reports to ensure that all related Covid-19 information was satisfactory to my supervisor. My educational background includes a higher certificate in education, completed diploma and b-tech degree in human resource management. I have worked as a teachers assistant at Nkukise Primary School in a near bearing community. I have also worked as an intern at Department of education District level in the Educational Specialist office. I am now seeking new opportunities where I can leverage my diverse skills and experience to contribute to success in dynamic environments. I started my own internet cafe business in 2018 and currently growing it while looking for stable employment and enhancing my skills and developing myself.
Overview
8
8
years of professional experience
Work History
DATA CAPTURER/ ADMINISTRATOR
TRAIN THE NATION & ASSOCIATES (IMPALA PLATINUM MINE)
10.2022 - 4 2023
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Maintained strict confidentiality while handling sensitive client information and records.
- Verified accuracy and validity of data entered in databases
- Obtained scanned records and uploaded into database.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Ensured timely completion of assigned tasks, maintaining a high level of professionalism under pressure and tight deadlines.
- Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.
- Maintained files, records, and chronologies of entry activities.
- Committed to continuous learning, actively seeking opportunities for professional development within the field of Data Capturing.
- Created spreadsheets for more efficient recordkeeping.
- Utilized techniques for increasing data entry speed.
- Assisted with developing data entry processes.
- Developed and implemented data entry operations.
- Conducted audits of existing data entry processes.
COVID-19 SCREENER
DEPARTMENT OF EDUCATION (DIRECTOR'S OFFICE) BOJANALA
01.2021 - 01.2022
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Educated patients on preventative measures against virus transmission, promoting a healthier community response to the pandemic.
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
- Kept up-to-date with evolving COVID-19 guidelines and protocols, ensuring test administration remained accurate and compliant.
- Managed patient privacy by securely handling personal information and maintaining strict confidentiality during the screening process.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
TEACHER ASSISTANT
NKUKISE PRIMARY SCHOOL
01.2020 - 01.2021
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported student learning objectives through personalized and small group assistance.
- Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
- Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
- Supported classroom activities, tutoring, and reviewing work.
DATA COLLECTOR
PHAKISA HOLDINGS (RCL RUSTENBURG)
01.2019 - 01.2020
- Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
- Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
- Gathered and submitted observational information in addition to required data points.
- Ensured high-quality data acquisition by strictly following guidelines and maintaining meticulous attention to detail.
- Optimized resource allocation within the team through careful planning and tracking of individual workload capacities.
- Conducted comprehensive audits of previously collected data, resulting in improved overall quality of datasets.
ADMINISTRATION INTERN
DEPARTMENT OF EDUCATION (PALLADIUM HOUSE) BOJANALA
01.2018 - 01.2019
- Ensured timely delivery of correspondence through proper mail handling procedures and efficient distribution practices within the organization.
- Provided valuable assistance in research projects, gathering data, compiling results, and presenting findings to relevant parties.
- Demonstrated strong multitasking abilities while handling multiple responsibilities simultaneously without compromising on quality or accuracy.
- Improved efficiency of administrative tasks by updating standard operating procedures and training materials.
- Managed inventory of office supplies, ensuring consistent availability of necessary items for daily operations.
- Enhanced interdepartmental communication by scheduling meetings and preparing agendas for team discussions.
- Performed thorough proofreading of internal documents prior to distribution, ensuring content accuracy and consistency throughout all materials.
- Collaborated with colleagues on special projects, contributing ideas and strategies for successful implementation.
- Streamlined office processes by organizing files and updating digital record systems.
- Assisted in the preparation of reports/presentations for upper management meetings using advanced formatting techniques within Microsoft Office Suite.
- Developed comprehensive knowledge of company products/services to provide informed responses when answering questions from staff or external contacts.
- Supported the continuous improvement of office operations by actively participating in team meetings and offering suggestions for process enhancements.
- Maintained a professional office environment through effective organization and cleaning practices.
- Expedited document processing by effectively utilizing scanning, photocopying, and printing equipment as needed.
- Maintained personnel records and updated internal databases to support document management.
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Created reports, presentations and other materials for executive staff.
- Created organized filing system to manage department documents.
- Coordinated office events, seminars and meetings for staff and clients.
- Negotiated and executed contracts on behalf of department.
- Improved office operations by automating client correspondence, record tracking and data communications.
FRONT DESK INTERNET CAFÉ ASSISTANT
MONAGANE TECHNOLOGIES (TLHABANE)
01.2016 - 01.2018
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Enhanced meeting productivity by preparing detailed agendas and taking comprehensive minutes for future reference.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
- Volunteered to help with special projects of varying degrees of complexity.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Trained and supervised employees on office policies and procedures.
STUDENT ASSISTANT
TSHWANE UNIVERSITY OF TECHNOLOGY
01.2014 - 01.2016
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Improved student access to academic support by coordinating peer tutoring program.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Maintained laboratory safety by demonstrating equipment and techniques.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Education
Higher Certificate in Education - Higher Certificate in Education
University of South Africa
04.2001 -
B-Tech in Human Resource Management - Human Resources Management
Tshwane University of Technology
04.2001 -
Diploma in Human Resource Management - Human Resource Management
Tshwane University of Technology
04.2001 -
Matric Certificate -
Grenville High School
04.2001 - 01.2011
Skills
ATTENTION TO DETAILS
ADMINISTRATION
ENERGETIC AND WELL ORGANIZED
PROBLEM SOLVING SKILLS
TEAM SUPERVISION
PROCESS IMPROVEMENT
ROUTE PLANNING
GOOD TIME MANAGEMENT SKILLS
CLIENT RELATIONSHIP MANAGEMENT
CUSTOMER SERVICE
STAKEHOLDER ENGAGEMENT
INTERPERSONAL & INTRAPERSONAL SKILLS
SYSTEMS
SAGE - BEGINNER
LANGUAGES
ENGLISH
Advanced (C1)
AFRIKAANS
Elementary (A2)
Timeline
DATA CAPTURER/ ADMINISTRATOR
TRAIN THE NATION & ASSOCIATES (IMPALA PLATINUM MINE)
10.2022 - 4 2023
COVID-19 SCREENER
DEPARTMENT OF EDUCATION (DIRECTOR'S OFFICE) BOJANALA
01.2021 - 01.2022
TEACHER ASSISTANT
NKUKISE PRIMARY SCHOOL
01.2020 - 01.2021
DATA COLLECTOR
PHAKISA HOLDINGS (RCL RUSTENBURG)
01.2019 - 01.2020
ADMINISTRATION INTERN
DEPARTMENT OF EDUCATION (PALLADIUM HOUSE) BOJANALA
01.2018 - 01.2019
FRONT DESK INTERNET CAFÉ ASSISTANT
MONAGANE TECHNOLOGIES (TLHABANE)
01.2016 - 01.2018
STUDENT ASSISTANT
TSHWANE UNIVERSITY OF TECHNOLOGY
01.2014 - 01.2016
Higher Certificate in Education - Higher Certificate in Education
University of South Africa
04.2001 -
B-Tech in Human Resource Management - Human Resources Management
Tshwane University of Technology
04.2001 -
Diploma in Human Resource Management - Human Resource Management
Tshwane University of Technology
04.2001 -
Matric Certificate -
Grenville High School
04.2001 - 01.2011