Summary
Overview
Work History
Education
Skills
References
Timeline
AdministrativeAssistant

Nomonde Bridget Emma Daile

Office Administrator/ Fleet Manager
Virginia,Free State

Summary

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Detailed-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated private professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience
10
10
years of post-secondary education

Work History

Office Administrator/Assistant Fleet Manager

Seaben Trading and Projects
Welkom, South Africa
02.2021 - Current
  • Provide administrative and secretarial support to the Operations Manager
  • Compiling of quotation, invoices and delivery notes of fleet vehicles
  • Ensuring confidentiality and safe keeping of all personnel, office and employment documents
  • Maintaining office system
  • Ordering and distributing office suppliers (stationery, material and cleaning material)
  • Scheduling meetings, arranging refreshments and compiling agendas and minutes
  • Ability to adapt quickly
  • Managing invoice creation, submission, and addressing related issues
  • Managing diaries, bookings and appointments for the Operations Manager
  • Arranging travel and accommodation arrangements for staff and the Operations Manager
  • Updating and managing company files manually and electronically
  • Ability to interact with employees and clients and establish personal connections with people
  • Planning and organizing
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Handle correspondence (incoming calls and messages, emails) and respond to queries as appropriate
  • Dealing with queries and requests on the phone, walk-ins and by email
  • Printing, photocopying, email and ensuring that all office machines are in good order
  • Knowledge of excel and word
  • Complete and submit employees’ claims, leave-forms to the relevant department
  • Work towards perfection, and approach work in a neat and organized manner
  • Assist the Operations Manager with projects support in terms of planning, executing and the outcomes
  • Overseeing that fleet operation of the company and maintaining fleet efficiency
  • Liaising with staff in other departments
  • Improve employee productivity with effective time management strategies for daily tasks
  • Demonstrates exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks
  • Use industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
  • Maintain electronic and paper filing systems for easy retrieval of information
  • Assist in organizing and overseeing assignments to drive operational excellence
  • Track office supplies/material and restocked low items to keep team members on-task and productive
  • Assist in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities
  • Maximize office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency
  • Enhance team collaboration with the establishment of clear communication channels and guidelines
  • Reliable and responsible.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
  • Maintained accurate driver information for delivery scheduling.
  • Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.

Financial Consultant

Imbuba Financial Services
, Virginia
05.2018 - 02.2021
  • Built positive relationships with customers by offering best financing and product options for long and short-term loans
  • Examined customer loan applications for loan approvals and denials
  • Conducted comprehensive financial analyses to determine borrower eligibility for various loan programs
  • Assessed loan portfolios for compliance with underwriting policies
  • Managed communications as central point of contact for entire lending process
  • Maintained strict confidentiality of bank records and client information
  • Evaluated loan requests and documents to verify accuracy and completeness
  • Monitored pipelines to track and log status of loans
  • Utilized risk management strategies to attain high loan approval rates.

Administrative Assistant

UNISA, SBL
06.2015 - 12.2016
  • Facilitated Committee communications by organizing regular team meetings, preparing meeting agendas, and drafting concise meeting minutes
  • Increased customer/student satisfaction by managing and resolving client inquiries, concerns, and complaints in a timely manner
  • Enhanced team productivity by streamlining communication channels and implementing efficient work processes
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
  • Monitored and reported on the implementation of Committee meetings
  • Facilitated communication between Academics, students and Committee members
  • Ensured required signatures from various stakeholders are attached to documentation
  • Maintained records and distributed relevant documentation to relevant stakeholders
  • Screening and provided information about the Research and Ethics policies and procedures
  • Maintained an effective work flow, filing, scanning, fax, photocopying
  • Built and maintained a good working relationship between internal and external stakeholders
  • Telephone etiquette
  • Established administrative work procedures to track staff's daily tasks
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Administrative Assistant

UNISA, SBL
07.2014 - 06.2015
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff
  • Assisted development and implementation of new administrative procedures
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
  • Built and maintained excellent customer/student relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
  • Executed record filing system to improve document organization and management
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
  • Prepared contracts, liaised with students and contractors
  • Ordered stationery for all the Academics
  • Managed diaries of the Academics
  • Managed outgoing and incoming calls, photocopying, emailing, scanning, fax, filing (manually and electronically).

Sales Consultant

COUNTRY ROAD GROUP
03.2014 - 07.2014
  • Boosted sales figures through effective visual merchandising strategies at retail outlets
  • Designed visually compelling window displays that drove foot traffic for retail clients
  • Trained associates on product specifications, merchandising, counter organization and retail sales
  • Boosted customer satisfaction by implementing new retail strategies and optimizing store layouts
  • Enhanced customer experiences by designing visually appealing retail spaces and layouts.

Sales and Marketing Intern

Lewis
, Virginia
06.2013 - 07.2013
  • Strengthened client relationships through regular communication and follow-ups, leading to repeat business
  • Researched and evaluated potential new markets and products
  • Supported sales and marketing teams in creation and implementation of marketing campaigns
  • Played an instrumental role in achieving quarterly targets through consistent hard work and dedication
  • Responded to general inquiries from members, staff and clients via mail, e-mail, telephone and fax
  • Maintained stockroom records and generated reports for management.

Education

Master of Science - Entrepreneurial Management

Central University of Technology
Bloemfontein
2023.01 - Current

Bachelor of Science - Project Management

Central University of Technology
Welkom
01.2019 - 12.2020

National Diploma - Marketing

Central University of Technology
Welkom
01.2014 - 12.2018

Higher Certificate - Local Government Management Skills

Tshwane University of Technology
Pretoria
01.2006 - 12.2006

GRADE 12/ Metric -

Harmony High School
Free State, Virginia
01.2005 - 12.2005

Skills

  • Interpersonal Skills
  • Problem-solving abilities
  • Excellent Communication (verbal and written)
  • Active Listening
  • Multitasking
  • Reliability
  • Adaptability and Flexibility
  • Time Management
  • Numeracy Skills
  • Attention to detail
  • Computer Skills
  • Ability to work under pressure
  • Office Management

References

Name: Mr Simamkele Msiya

Designation: HR & Payroll Assistant (Seaben Trading & Projects)

Phone: 057 101 0358 / 060 491 4395

Name: Mr Mongezi Soka

Designation: Owner (Imbuba Financial Services)

Phone: 082 490 8605 / 057 212 9966

Name: Ms Nthabiseng Motloi

Designation: Research Manager (UNISA SBL)

Phone: 082 811 2583 / 011 652 0372

Name: Mr Letlhomiloe Tlale

Designation: Manager (County Road, Premium Brands)

Phone: 073 774 1878

Timeline

Master of Science - Entrepreneurial Management

Central University of Technology
2023.01 - Current

Office Administrator/Assistant Fleet Manager

Seaben Trading and Projects
02.2021 - Current

Bachelor of Science - Project Management

Central University of Technology
01.2019 - 12.2020

Financial Consultant

Imbuba Financial Services
05.2018 - 02.2021

Administrative Assistant

UNISA, SBL
06.2015 - 12.2016

Administrative Assistant

UNISA, SBL
07.2014 - 06.2015

Sales Consultant

COUNTRY ROAD GROUP
03.2014 - 07.2014

National Diploma - Marketing

Central University of Technology
01.2014 - 12.2018

Sales and Marketing Intern

Lewis
06.2013 - 07.2013

Higher Certificate - Local Government Management Skills

Tshwane University of Technology
01.2006 - 12.2006

GRADE 12/ Metric -

Harmony High School
01.2005 - 12.2005
Nomonde Bridget Emma DaileOffice Administrator/ Fleet Manager