Nomonde Bridget Daile
Virginia
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Administrator
Seaben Trading And Projects
02.2021 - Current
- Provide administrative and secretarial support to the Operations Manager.
- Compiling of quotation, invoices and delivery notes of fleet vehicles.
- Ensuring confidentiality and safe keeping of all personnel, office and employment documents.
- Maintaining office system. Ordering and distributing office suppliers (stationery, material and cleaning material)
- Scheduling meetings, arranging refreshments and compiling agendas and minutes.
- Managing invoice creation, submission, and addressing related issues.
- Managing diaries, bookings and appointments for the Operations Manager.
- Arranging travel and accommodation arrangements for staff and the Operations Manager.
- Updating and managing company files manually and electronically.
- Handle correspondence (incoming calls and messages, emails) and respond to queries as appropriate.
- Completing of tender documents.
- Dealing with queries and requests on the phone, walk-ins and by email.
- Printing, photocopying, email and ensuring that all office machines are in good order.
- Ordering office supplies and greeting visitors at the reception.
- Complete and submit employees’ claims, leave-forms to the relevant department.
- Overseeing that fleet operation of the company and maintaining fleet efficiency.
- Managing and recording fuel usage of fleet.
- Managing and maintaining of fleet vehicles.
- Liaising with suppliers and contractors.
- Liaising with staff in other departments.
- Improve employee productivity with effective time management strategies for daily tasks.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed travel arrangements for executives or visiting clients to ensure seamless logistics coordination during business trips.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
Financial Consultant
Imbuba Financial Services
05.2018 - 02.2021
- Built positive relationships with customers by offering best financing and product options for long and short-term loans.
- Examined customer loan applications for loan approvals and denials.
- Conducted comprehensive financial analyses to determine borrower eligibility for various loan programs.
- Assessed loan portfolios for compliance with underwriting policies.
- Managed communications as central point of contact for entire lending process.
- Maintained strict confidentiality of bank records and client information.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Monitored pipelines to track and log status of loans.
- Utilized risk management strategies to attain high loan approval rates.
Administrative Assistant to the Research Manager
UNISA (SBL)
06.2015 - 12.2016
- Facilitated Committee communications by organizing regular team meetings, preparing meeting agendas, and drafting concise meeting minutes.
- Increased customer/student satisfaction by managing and resolving client inquiries, concerns, and complaints in a timely manner.
- Enhanced team productivity by streamlining communication channels and implementing efficient work processes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Monitored and reported on the implementation of Committee meetings.
- Facilitated communication between Academics, students and Committee members.
- Ensured required signatures from various stakeholders are attached to documentation.
- Maintained records and distributed relevant documentation to relevant stakeholders.
- Screening and provided information about the Research and Ethics policies and procedures.
- Maintained an effective work flow, filing, scanning, fax, photocopying.
- Built and maintained a good working relationship between internal and external stakeholders.
- Telephone etiquette.
- Established administrative work procedures to track staff's daily tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Administrative Assistant to the Academics
UNISA (SBL)
07.2014 - 06.2015
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Built and maintained excellent customer/student relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Executed record filing system to improve document organization and management.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Prepared contracts, liaised with students and contractors.
- Ordered stationery for all the Academics.
- Managed diaries of the Academics.
- Managed outgoing and incoming calls, photocopying, emailing, scanning, fax, filing (manually and electronically).
Sales Consultant Representative
Country Road Group
03.2014 - 07.2014
- Boosted sales figures through effective visual merchandising strategies at retail outlets.
- Designed visually compelling window displays that drove foot traffic for retail clients.
- Trained associates on product specifications, merchandising, counter organization and retail sales.
- Boosted customer satisfaction by implementing new retail strategies and optimizing store layouts.
- Enhanced customer experiences by designing visually appealing retail spaces and layouts.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales and Marketing Intern
Lewis
06.2013 - 07.2013
- Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
- Researched and evaluated potential new markets and products.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Played an instrumental role in achieving quarterly targets through consistent hard work and dedication.
- Responded to general inquiries from members, staff and clients via mail, e-mail, telephone and fax.
- Maintained stockroom records and generated reports for management.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Utilized barcode scanners to efficiently track and update item quantities, ensuring accurate inventory data.
Education
Master of Science - Entrepreneurial Studies
Central University of Technology
Bloemfontein, Free State 04.2001 -
Bachelor of Technology in Project Management - Project Management
Central University of Technology
Welkom, South Africa 04.2001 -
National Diploma - Marketing
Central University of Technology
Welkom, South Africa 04.2001 -
Certificate - Local Government Management Skills
Tshwane University of Technology
Pretoria, South Africa 04.2001 -
Grade 12 - Metric
Harmony High School
Virginia, South Africa 04.2001 -
Skills
Interpersonal Skills
Problem-solving abilities
Excellent Communication (verbal and written)
Active Listening
Multitasking
Reliability
Adaptability and Flexibility
Time Management
Numeracy Skills
Attention to detail
Computer Skills
Ability to work under pressure
Timeline
Administrator
Seaben Trading And Projects
02.2021 - Current
Financial Consultant
Imbuba Financial Services
05.2018 - 02.2021
Administrative Assistant to the Research Manager
UNISA (SBL)
06.2015 - 12.2016
Administrative Assistant to the Academics
UNISA (SBL)
07.2014 - 06.2015
Sales Consultant Representative
Country Road Group
03.2014 - 07.2014
Sales and Marketing Intern
Lewis
06.2013 - 07.2013
Master of Science - Entrepreneurial Studies
Central University of Technology
04.2001 -
Bachelor of Technology in Project Management - Project Management
Central University of Technology
04.2001 -
National Diploma - Marketing
Central University of Technology
04.2001 -
Certificate - Local Government Management Skills
Tshwane University of Technology
04.2001 -
Grade 12 - Metric
Harmony High School
04.2001 -