Nomonde Bridget Daile
Virginia
Summary
Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Administrator
Seaben Trading And Projects
02.2021 - Current
- Provide administrative and secretarial support to the Operations Manager.
- Compiling of quotation, invoices and delivery notes of fleet vehicles.
- Ensuring confidentiality and safe keeping of all personnel, office and employment documents.
- Maintaining office system. Ordering and distributing office suppliers (stationery, material and cleaning material)
- Scheduling meetings, arranging refreshments and compiling agendas and minutes.
- Managing invoice creation, submission, and addressing related issues.
- Managing diaries, bookings and appointments for the Operations Manager.
- Arranging travel and accommodation arrangements for staff and the Operations Manager.
- Updating and managing company files manually and electronically.
- Handle correspondence (incoming calls and messages, emails) and respond to queries as appropriate.
- Completing of tender documents.
- Dealing with queries and requests on the phone, walk-ins and by email.
- Printing, photocopying, email and ensuring that all office machines are in good order.
- Ordering office supplies and greeting visitors at the reception.
- Complete and submit employees’ claims, leave-forms to the relevant department.
- Overseeing that fleet operation of the company and maintaining fleet efficiency.
- Managing and recording fuel usage of fleet.
- Managing and maintaining of fleet vehicles.
- Liaising with suppliers and contractors.
- Liaising with staff in other departments.
- Improve employee productivity with effective time management strategies for daily tasks.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed travel arrangements for executives or visiting clients to ensure seamless logistics coordination during business trips.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
Financial Consultant
Imbuba Financial Services
05.2018 - 02.2021
- Built positive relationships with customers by offering best financing and product options for long and short-term loans.
- Examined customer loan applications for loan approvals and denials.
- Conducted comprehensive financial analyses to determine borrower eligibility for various loan programs.
- Assessed loan portfolios for compliance with underwriting policies.
- Managed communications as central point of contact for entire lending process.
- Maintained strict confidentiality of bank records and client information.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Monitored pipelines to track and log status of loans.
- Utilized risk management strategies to attain high loan approval rates.
Administrative Assistant to the Research Manager
UNISA (SBL)
06.2015 - 12.2016
- Facilitated Committee communications by organizing regular team meetings, preparing meeting agendas, and drafting concise meeting minutes.
- Increased customer/student satisfaction by managing and resolving client inquiries, concerns, and complaints in a timely manner.
- Enhanced team productivity by streamlining communication channels and implementing efficient work processes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Monitored and reported on the implementation of Committee meetings.
- Facilitated communication between Academics, students and Committee members.
- Ensured required signatures from various stakeholders are attached to documentation.
- Maintained records and distributed relevant documentation to relevant stakeholders.
- Screening and provided information about the Research and Ethics policies and procedures.
- Maintained an effective work flow, filing, scanning, fax, photocopying.
- Built and maintained a good working relationship between internal and external stakeholders.
- Telephone etiquette.
- Established administrative work procedures to track staff's daily tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Administrative Assistant to the Academics
UNISA (SBL)
07.2014 - 06.2015
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Built and maintained excellent customer/student relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Executed record filing system to improve document organization and management.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Prepared contracts, liaised with students and contractors.
- Ordered stationery for all the Academics.
- Managed diaries of the Academics.
- Managed outgoing and incoming calls, photocopying, emailing, scanning, fax, filing (manually and electronically).
Sales Consultant Representative
Country Road Group
03.2014 - 07.2014
- Boosted sales figures through effective visual merchandising strategies at retail outlets.
- Designed visually compelling window displays that drove foot traffic for retail clients.
- Trained associates on product specifications, merchandising, counter organization and retail sales.
- Boosted customer satisfaction by implementing new retail strategies and optimizing store layouts.
- Enhanced customer experiences by designing visually appealing retail spaces and layouts.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Sales and Marketing Intern
Lewis
06.2013 - 07.2013
- Strengthened client relationships through regular communication and follow-ups, leading to repeat business.
- Researched and evaluated potential new markets and products.
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Supported sales and marketing teams in creation and implementation of marketing campaigns.
- Played an instrumental role in achieving quarterly targets through consistent hard work and dedication.
- Responded to general inquiries from members, staff and clients via mail, e-mail, telephone and fax.
- Maintained stockroom records and generated reports for management.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Utilized barcode scanners to efficiently track and update item quantities, ensuring accurate inventory data.
Education
Master of Science - Entrepreneurial Studies
Central University of Technology
Bloemfontein, Free State 04.2001 -
Bachelor of Technology in Project Management - Project Management
Central University of Technology
Welkom, South Africa 04.2001 -
National Diploma - Marketing
Central University of Technology
Welkom, South Africa 04.2001 -
Certificate - Local Government Management Skills
Tshwane University of Technology
Pretoria, South Africa 04.2001 -
Grade 12 - Metric
Harmony High School
Virginia, South Africa 04.2001 -
Skills
Interpersonal Skills
Timeline
Administrator
Seaben Trading And Projects
02.2021 - Current
Financial Consultant
Imbuba Financial Services
05.2018 - 02.2021
Administrative Assistant to the Research Manager
UNISA (SBL)
06.2015 - 12.2016
Administrative Assistant to the Academics
UNISA (SBL)
07.2014 - 06.2015
Sales Consultant Representative
Country Road Group
03.2014 - 07.2014
Sales and Marketing Intern
Lewis
06.2013 - 07.2013
Master of Science - Entrepreneurial Studies
Central University of Technology
04.2001 -
Bachelor of Technology in Project Management - Project Management
Central University of Technology
04.2001 -
National Diploma - Marketing
Central University of Technology
04.2001 -
Certificate - Local Government Management Skills
Tshwane University of Technology
04.2001 -
Grade 12 - Metric
Harmony High School
04.2001 -
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