Nomonde Mseleku
Administrator
Bellair, Durban
Summary
Personable Office Administrator with 10 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
9
9
years of professional experience
21
21
years of post-secondary education
Work History
Front Office Administrator
Red Bull South Africa
Durban, Umhlanga
01.2016 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Screened visitors and issued badges to maintain safety and security.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Organized, facilitated and participated in community service efforts.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Maintained electronic and paper filing systems for easy retrieval of information.
Administrative Cashier
Dales Bro's Auctioneers
Pinetown, Durban
06.2013 - 08.2015
- Answered customer inquiries and clarified details regarding charges.
- Performed cash, card and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Used Auction Data System to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Kingsway High School
Amanzimtoti 01.2001 - 01.2005
Bachelor of Science - Bcom Marketing
UNISA
Durban 01.2007 - Current
Certificate - Business Communications
UNISA
Durban 01.2006 - 12.2006
Skills
Inbound phone call handling
Timeline
Front Office Administrator
Red Bull South Africa
01.2016 - Current
Administrative Cashier
Dales Bro's Auctioneers
06.2013 - 08.2015
Bachelor of Science - Bcom Marketing
UNISA
01.2007 - Current
Certificate - Business Communications
UNISA
01.2006 - 12.2006
High School Diploma -
Kingsway High School
01.2001 - 01.2005
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