Nomonde Dlamini
Midrand
Summary
Forward-thinking Senior Specialist equipped with advanced operational and technical knowledge of business and systems analysis. Proven team leader and problem-solver competent in navigating complex situations. Manages assignments, schedules and projects with organized and detail-oriented mindset.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Senior Specialist I&S Systems and Optimization
ABSA Group: Financial Crime – Intelligence and surveillance
10.2018 - Current
- Conduct reviews and gather business requirements for all 5 I&S owned applications (NetReveal, SironAML, Ayasdi, Attivio and CIES)
- Ensuring that all business requirements are understood by all project stakeholders and requirements are delivered as spec’d
- Ensuring implementation and validation of all business system enhancements and change requests into production for 3 business units with I&S (TM, FCIU and CDRM)
- Perform rule tuning and optimization of financial crime systems
- Responsible for enhancing and optimizing the systems utilized within Intelligence and Surveillance for the purpose of identifying and reporting suspicious transactions
- Ensuring a continuous improving approach in mitigating the changing risks and threats experienced by 10 countries
- Leading to an increase in the transaction monitoring conversion rate from 1% to 20%
- Compiled, executed, and managed optimization approaches for 2 of the I&S utilized applications (NetReveal – Transaction monitoring and SironAML – Trade base money laundering)
- Ensuring the Head of I&S, Head of transaction monitoring and respective country compliance heads are kept updated on the optimization plans
- Ensuring a timely delivery and implementation of the approved system optimization solutions
- Consolidation and update of processes flows and process manuals for all 5 business units within I&S
- Resulting in the procedure manuals being published on the ABSA intranet
- The consolidated processes flows allowed for identification of almost 20% of processes that could be automated
- Ensure that all regulatory reporting platforms are correctly integrated and automated to the respective business units monitoring systems used in SA and across 10 applicable African countries
- Ensuring Financial Crime is compliant with regulatory requirements with minimal audit findings
- Train, mentor and manage graduates within Intelligence and Surveillance
- Creation and maintenance of issues log across all systems within Intelligence and Surveillance
- Ensuring all production issues are resolved with SLA and business can continue as usual
- Through conducting root cause identification, the respective impacted teams can enhance their controls and thus reducing repeat incidents being logged by users.
- Conducted regular performance reviews for team members, providing constructive feedback that encouraged continuous improvement
Senior Test Analyst/ CDD Stream Lead
CIBA Consultancy – Independent Contractor
08.2017 - 09.2018
- Designed and executed test pack ensuring the applications developed were performing and functioning as expected
- Ensuring the SDLC applicable to the business unit was adhered to
- Defect management & reporting (including Testing Closure) during pre-prod
- Test lead for roll out of new application called NetReveal
- Conducted Business Requirements Document and Functional Requirements Spec reviews for allocated projects
- Enhanced on existing testing standards applied by the testing team
- Mentoring and guiding fellow colleagues
- Reporting in Exco meetings on testing progress regarding new application, NetReveal – Customer Due Diligence module.
Test Analyst Team Lead
FNB: Business Lending
02.2016 - 07.2017
- Establishing and maintaining of testing standards for business unit
- Reporting in Exco meetings on test team project updates
- Conducted UAT session facilitations across 3 provinces as part of system roll out plan.
Senior Test Analyst
FNB: Business Lending
08.2015 - 01.2016
- Designed and executed test pack ensuring the applications developed were performing and functioning as expected
- Ensuring the SDLC applicable to the business unit was adhered to
- Defect management & reporting (including Testing Closure) during pre-prod
- Test lead for the newly established testing team
- Conducted Business Requirements Document and Functional Requirements Spec reviews for allocated projects
- Mentoring and guiding fellow colleagues.
Test Analyst
STANLIB
02.2012 - 07.2015
- Designed and executed test pack ensuring the applications developed were performing and functioning as expected
- Ensuring the SDLC applicable to the business unit was adhered to
- Defect management & reporting (including Testing Closure) during pre-prod
- Test lead for the Unit Trust (UT) test team.
IPS Support Administrator
Johannesburg Stock Exchange
03.2010 - 01.2012
- Client Contract schedules updated
- Ensuring that all supporting legal documents are provided as per the contract requirements
- Follow up with clients on outstanding contracts/schedules and or support documentation
- Full administration of client contract process
- Document and manage the implementation of all IPS CRM Sales and Client Management business requirements and enhancements
- Perform user acceptance testing for IPS (Information Product Sales)
- Document and communication minutes to respective teams.
Switchboard Operator
ABSA Private Bank
07.2009 - 02.2010
- Answering internal and external calls and relaying them to the appropriate places
- Taking messages and assisting clients with admin queries.
Education
No Degree - Information Technology
Faculty of Technology Institute
Johannesburg, South Africa 04.2001 -
No Degree - Information Technology
SASTQB
Johannesburg, South Africa 04.2001 -
Bachelor in Financial Management Sciences - Finance
University of Pretoria
Pretoria 04.2001 -
Skills
Root Cause Analysis
Quality Assurance
Customer Relations
Problem-solving abilities
Decision-Making
Analytical Skills
Self Motivation
Data Analysis
Written Communication
Process Improvement
Issue Research
Toolsoverview
- Oracle SQL, 1-2 years, 2
- HP Quality Centre, 6-7 years, 5
- SoapUI, 3-4 years, 3
- JIRA, 4-5 years, 4
- Microsoft Office 365 (Word, PowerPoint, Excel), 10+ years, 5
- RStudio, 1-2 years, 2
Fullnames
Nomonde Pamela Dlamini
Eeaa
African, Female and Disabled
Qualificationsandcertifications
- Postgraduate Diploma in Information Technology Management, MANCOSA, In progress
- B. Com Degree in Financial Management Sciences, University of Pretoria, 2008
- Certificate in Business Analysis, FTI, 2013
- SASTQB Certified Tester Foundation Level, SASTQB, 2013
- Facilitation Development Programme, IEGroup, 2022
- IgniteHER Women In Leadership, ABSA Leadership Academy, 2023
- Test Management, 2 Day course, 2014
- COBIT 5 Foundation, 2 Day course, 2014
- ITIL Foundation, 2 Day course, 2014
- Matric - Umalusi Certificate, Grosvenor Girls’ High, 2005
Personal Information
- Date of Birth: 12/05/87
- Nationality: South African
References
Provided on request.
Timeline
Senior Specialist I&S Systems and Optimization
ABSA Group: Financial Crime – Intelligence and surveillance
10.2018 - Current
Senior Test Analyst/ CDD Stream Lead
CIBA Consultancy – Independent Contractor
08.2017 - 09.2018
Test Analyst Team Lead
FNB: Business Lending
02.2016 - 07.2017
Senior Test Analyst
FNB: Business Lending
08.2015 - 01.2016
Test Analyst
STANLIB
02.2012 - 07.2015
IPS Support Administrator
Johannesburg Stock Exchange
03.2010 - 01.2012
Switchboard Operator
ABSA Private Bank
07.2009 - 02.2010
No Degree - Information Technology
Faculty of Technology Institute
04.2001 -
No Degree - Information Technology
SASTQB
04.2001 -
Bachelor in Financial Management Sciences - Finance
University of Pretoria
04.2001 -
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