Nomhle Hemeni
Durban,GP
Summary
Results driven, focused and experienced professional with National Certificate in Paralegal. I have strong Administrative skills. I am able to communicate and interact with clients. An innovate, resourceful, result-oriented person with ability to adjust to an environment with relative ease. I possess good negotiation and problem-solving skills and swiftly identifies the root of any problem and develop an effective solution. I am an energetic, and highly motivated person who takes own initiative and have an ability to work unsupervised. Possessing strong community and client driven solutions and reporting skills and rigorously ensuring that all statutory and legal obligations are met. Currently looking for a suitable position that offers variety and also opportunities to develop both personally and professionally.
Overview
8
8
years of professional experience
Work History
Paralegal
Legal Aid South Africa
02.2024 - Current
- Drafted legal documents, including pleadings and affidavits, ensuring compliance with court standards.
- Conducted legal research to support case preparation and client advocacy.
- Assisted attorneys in trial preparation by organizing evidence and preparing exhibits for presentation.
- Managed case files and documentation, maintaining accurate records for effective workflow management.
Receptionist
Legal Aid South Africa
12.2020 - 02.2024
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
- Facilitated communication between clients and legal staff, enhancing service delivery and client satisfaction.
- Processed incoming calls and inquiries with professionalism, directing them to appropriate departments promptly.
- Maintained accurate records of client interactions and case documentation for legal team reference.
- Helping Practitioners call and schedule appointments with client.
- Carry out administrative tasks as required.
- Making sure all clients are given services respectively.
- Archiving closed files.
Secretary
Matiwane Attorneys
11.2019 - 11.2020
- Managed scheduling and coordination of court appearances for legal team.
- Streamlined office communication processes, enhancing information flow among staff.
- Maintained accurate filing systems, ensuring easy access to case documents.
- Assisted attorneys in preparing legal documents and correspondence with clients.
Administrative Services Officer
Legal Aid South Africa
03.2019 - 04.2019
- Coordinated administrative functions to enhance operational efficiency across departments.
- Developed and maintained filing systems to ensure easy access to legal documents and case files.
- Implemented process improvements that streamlined communication between legal staff and clients.
- Managed scheduling for legal consultations, ensuring optimal use of resources and time management.
Paralegal
Legal Aid South Africa
07.2018 - 11.2018
- Communicated with clients regarding case updates, fostering trust and understanding throughout legal processes.
- Collaborated with community organizations to provide outreach services and legal education to underserved populations.
- Developed streamlined processes for document review, improving efficiency in case handling procedures.
- Trained new paralegal staff on office protocols and legal research tools, enhancing team performance and knowledge sharing.
Administrative Clerk
Legal Aid South Africa
03.2018 - 04.2018
- Managed case files and documentation to ensure compliance with legal standards.
- Coordinated communication between clients and legal professionals to streamline service delivery.
- Processed client inquiries efficiently, providing accurate information and support.
- Maintained organized databases for tracking case progress and client interactions.
Education
Paralegal - Paralegal Studies
South African Law School
Cape Town South Africa 04.2001 -
End User Computing - Computer Information Systems
Silulo Ulutho Technologies
Queenstown South Africa 04.2001 -
High School Diploma -
Nkwanca High School
Queenstown South Africa 04.2001 -
Skills
Legal research
Proficient in MS office
Case management
Client communication
Timeline
Paralegal
Legal Aid South Africa
02.2024 - Current
Receptionist
Legal Aid South Africa
12.2020 - 02.2024
Secretary
Matiwane Attorneys
11.2019 - 11.2020
Administrative Services Officer
Legal Aid South Africa
03.2019 - 04.2019
Paralegal
Legal Aid South Africa
07.2018 - 11.2018
Administrative Clerk
Legal Aid South Africa
03.2018 - 04.2018
Paralegal - Paralegal Studies
South African Law School
04.2001 -
End User Computing - Computer Information Systems
Silulo Ulutho Technologies
04.2001 -
High School Diploma -
Nkwanca High School
04.2001 -
references
Legal Aid Grahamstown Local Office
Admin Manager
046 622 9350
Legal Aid Athlone Local Office
Mr Ricardo Adams
Admin Manager
021 697 5252
Matiwane Attorneys
Mr Z Matiwane (Director)
043 722 1681