Hi, I’m
Nomfundo S'mangele Khumalo
Cape Town,South Africa
Summary
Competent Phlebotomy Technician with 3 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
years of professional experience
4
years of post-secondary education
1
Certification
Work History
Pathcare Pathology, Constantiaberg MediclinicCape Town, Western Cape
Phlebotomy Technician
09.2021 - Current
Job overview
- Perform blood collection procedures using aseptic techniques and prioritize patient safety and comfort
- Accurately label and process specimens for laboratory testing
- Provide exceptional customer service and address patient inquiries
- Adhere to quality control and safety protocols
- Perform phlebotomy procedures, ensuring patient comfort and safety
- Collect and label blood specimens for laboratory testing
- Maintain accurate records and documentation
- Adhere to quality control and safety standards
- Provide excellent customer service and ensure patient satisfaction
- Followed physician orders when administering therapeutic phlebotomy.
- Organised daily work based on collection priority.
- Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
- Stocked phlebotomy trolley or carrier with appropriate supplies.
- Spoke with patients to gather information for lab records.
Pathcare Pathology, Mitchell's Plain Melomed HospitalCape Town, Western Cape
Phlebotomy Technician
09.2020 - 08.2021
Job overview
- Welcome and assist customers in a friendly and professional manner
- Address customer inquiries, concerns, and requests promptly and effectively
- Provide information about products, services, and promotions
- Process customer transactions accurately and efficiently
- Maintain a clean and organized customer service area
- Collaborate with team members to resolve customer issues and ensure customer satisfaction
- Handle customer complaints and escalate as necessary
- Keep records of customer interactions and transactions
- Assist in maintaining inventory and stock levels, Conducted venipunctures and capillary blood collection on patients of diverse age groups, ensuring proper patient identification and labeling of specimens
- Maintained a clean and organized work area, following infection control protocols and safety standards
- Collaborated with healthcare professionals to ensure accurate and timely specimen collection and delivery for laboratory testing
- Assisted in the training of new phlebotomists, providing mentorship and support to enhance their skills and knowledge
- Communicated effectively with patients, explaining procedures, addressing concerns, and promoting a comfortable and compassionate environment
- Managed inventory of phlebotomy supplies, monitoring stock levels and placing orders as required.
- Organised daily work based on collection priority.
Department of Correctional ServicesDurban, KwaZulu-Natal
Sport Promotion Officer Intern
05.2019 - 06.2020
Job overview
- Assisted in planning and organizing sports programs and events for correctional facilities
- Promoted participation in sports activities among inmates
- Collaborated with internal stakeholders and external partners to support sports initiatives
- Assisted in monitoring and evaluating the effectiveness of sports programs
- Assisted in the coordination and implementation of special programmes promoting wellness for correctional officers
- Supported community outreach initiatives and facilitated engagement with stakeholders
- Assisted in organizing and coordinating events and workshops
- Assisting in the planning, coordination, and implementation of sports programs and events for offenders under special programs
- Collaborating with the sports management team to develop and execute sports schedules, tournaments, and leagues within the correctional facility
- Assisting in the organization and supervision of sports activities, ensuring the safety and fair play of participants
- Conducting fitness assessments and developing individualized fitness plans for offenders
- Assisting in the maintenance and inventory of sports equipment and facilities
- Providing administrative support, including record-keeping, data entry, and preparing reports related to sports programs and participant statistics
- Participating in meetings and discussions to contribute ideas for program improvement and expansion
- Ensuring compliance with facility policies, security protocols, and safety regulations during sports activities
- Building positive relationships with officials, promoting teamwork, discipline, and positive behaviour through sports participation
- Coordinate and implement sport and recreation programs within communities
- Facilitate partnerships and collaborations with sport federations, municipalities, and local areas
- Support the establishment and maintenance of sports infrastructure
- Monitor and evaluate compliance with sports policies and guidelines
- Provide administrative support for implemented programs and initiatives
- Report writing and documentation
- Department of Correctional Services Sports Management Intern Achievements:
- Developed and implemented a new sports program for employees, resulting in increased participation and positive feedback from both staff and offenders
- Successfully organized and executed a sports tournament, attracting participants from multiple correctional facilities and fostering a sense of camaraderie and healthy competition
- Contributed to the development and implementation of an offender fitness assessment program, resulting in improved physical fitness levels and overall well-being of participants
- Recognized for outstanding record-keeping and data management skills, ensuring accurate and up-to- date records of participant information and program statistics
- Actively participated in team meetings and provided valuable insights and suggestions for program enhancements, leading to the improvement of sports offerings for offenders
- Received positive feedback from supervisors and colleagues for professionalism, dedication, and strong interpersonal skills in working with a diverse population of offenders
- Demonstrated a commitment to promoting positive behaviour and personal growth among offenders through sports activities, fostering a positive and supportive environment.
Neuberg Global Laboratory ,Durdoc Private HospitalDurban, KwaZulu-Natal
Phlebotomy Technician Intern
01.2018 - 12.2019
Job overview
- Gained hands-on experience in venipunctures and capillary blood collection under the supervision of experienced phlebotomists
- Developed proficiency in selecting appropriate venipunctures sites and using different blood collection techniques
- Familiarized with the proper handling and processing of blood specimens for various laboratory tests
- Assisted in maintaining accurate records of patient information and specimen collection procedures
- Demonstrated professionalism and empathy while interacting with patients, maintaining their privacy and dignity at all times
- Skills:
- Comprehensive understanding of venipunctures techniques, blood collection procedures, and specimen handling
- Proficient in infection control protocols and adherence to safety standards
- Excellent communication and interpersonal skills, enabling effective patient interaction and providing reassurance
- Attention to detail in specimen labeling, documentation, and accurate data entry
- Familiarity with medical equipment and computerized systems for patient data management and result reporting
- Strong organizational abilities, managing workload efficiently and ensuring proper inventory control
- Ability to work effectively under pressure in a fast-paced healthcare environment.
- Prepared collected samples for transport to laboratory within strict timelines.
- Stocked phlebotomy trolley or carrier with appropriate supplies.
Education
SMLTSA, NEUBERG GLOBAL LABORATORY, Durban, KwaZulu-Natal
Certificate of Higher Education from PHLEBOTOMY TECHNICIAN
01.2018 - 12.2019
SHAYINA HIGH SCHOOL, Durban, KwaZulu-Natal
NATIONAL SENIOR CERTIFICATE from MATHEMATICS, PHYSICAL SCIENCE, AGRICULTURAL SCIENCE, LIFE SCIENCES, ENGLISH FIRST ADDITIONAL LANGUAG
01.2010 - 12.2010
MANCOSA, Cape Town, Western Cape
Certificate of Higher Education from PROJECT MANAGEMENT
01.2023
Durban University of Technology, Durban, KwaZulu-Natal
Higher National Diploma from Sport Management
01.2014 - 12.2014
Skills
- Computer Skills:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Skills:
- Excellent customer service and interpersonal skills
- Strong verbal and written communication abilities
- Active listening and problem-solving skills
- Proficient in MS Office Suite (Word, Excel, PowerPoint)
- Ability to work under pressure and meet deadlines
- Attention to detail and accuracy in documentation
- Teamwork and collaboration
- Organizational and time management skills
- Strong understanding of community development principles and practices
- Excellent communication and interpersonal skills
- Knowledge of phlebotomy techniques and laboratory safety protocols
- Knowledge of sports management principles and practices
- Strong communication and interpersonal skills
- Event planning and coordination
- Community engagement and stakeholder management
- Problem-solving and decision-making abilities
- Project management skills to effectively plan and implement community development interventions
- Proficient in conducting needs assessments and program evaluations
- Ability to collaborate and build partnerships with community members and stakeholders
- Specimen collection
- Medical records management
- Infection control and aseptic procedures
- Data entry
- Venipuncture
- Blood specimen storage
- Sample and specimen collection
- Specimen labelling procedures
- Recording data
- Patient confidentiality
- Venepuncture
- Health education
- Detail-orientated
Certification
- Phlebotomy Technician, Pathcare - 3 years
- PT - Phlebotomy Technician
Additional Information
- Visa Status and Sponsorship: Please note that I am not currently authorized to work in UK and would require sponsorship for a Work Visa to legally work in this country. I am open to discussing sponsorship opportunities.
Languages
English
Advanced
Timeline
MANCOSA
Certificate of Higher Education from PROJECT MANAGEMENT
01.2023
Phlebotomy Technician
Pathcare Pathology, Constantiaberg Mediclinic
09.2021 - Current
Phlebotomy Technician
Pathcare Pathology, Mitchell's Plain Melomed Hospital
09.2020 - 08.2021
Sport Promotion Officer Intern
Department of Correctional Services
05.2019 - 06.2020
SMLTSA, NEUBERG GLOBAL LABORATORY
Certificate of Higher Education from PHLEBOTOMY TECHNICIAN
01.2018 - 12.2019
Phlebotomy Technician Intern
Neuberg Global Laboratory ,Durdoc Private Hospital
01.2018 - 12.2019
Durban University of Technology
Higher National Diploma from Sport Management
01.2014 - 12.2014
SHAYINA HIGH SCHOOL
NATIONAL SENIOR CERTIFICATE from MATHEMATICS, PHYSICAL SCIENCE, AGRICULTURAL SCIENCE, LIFE SCIENCES, ENGLISH FIRST ADDITIONAL LANGUAG
01.2010 - 12.2010
- Phlebotomy Technician, Pathcare - 3 years
- PT - Phlebotomy Technician
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