Educational Assistant
Miss Mdlalose
ERMELO, EA
05.2023 - 09.2023
- Supported daily operations, ensuring smooth workflow and increasing overall productivity.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Responded to telephone, email and in-person customer inquiries.
- Fostered a positive work environment through proactive problem-solving approaches.
- Developed emergency evacuation plan to reduce confusion, injury, and property damage in event of active shooter or environmental emergency.
- Improved team collaboration by facilitating open communication between colleagues and departments.
- Ordered and secured office supplies to reduce expenditure and disruptions in workflow.
- Supported customer service efforts when needed addressing concerns or requests professionally.
- Executed administrative tasks to maintain accurate records, documentation, and data entry.
- Scheduled routine site maintenance and repair activities to avoid office disruptions.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Maintained safety and security by overseeing students in recess environments.
- Participated in professional development opportunities regularly, staying current on pedagogical trends and incorporating new strategies into teaching practices.
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Participated in parent-teacher conferences to discuss student progress, address concerns, and develop strategies for academic success.
- Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
