Dedicated to delivering top-notch customer satisfaction through superior service and unparalleled support. Skilled in implementing best practices in customer service and adept at finding innovative solutions to meet customer needs efficiently.
Hi, I’m
Nomfundo Thembelihle Mpanza
Accounting
KwaMbonambi
Summary
Overview
5
years of professional experience
5
years of post-secondary education
2
Certificates
Work History
ZZ Engineering and Roofing Solutions
Customer Service Representative
11.2024 - Current
Job overview
- Recording Sales and purchase orders on IQ system.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Smegstar and Bote Industries
Finance Officer/Cost Administrator
06.2023 - 07.2025
Job overview
- Capturing of creditors and debtors on the accounting system
- Preparing and Processing Payments and Receipts on cashbooks.
- Monthly Invoicing to clients and reconciling invoices.
- Effective capturing and processing of journal entries and data, and reconciliations.
- Financial processing up to trial balance
- Assist in VAT/PAYE processing and other regulatory requirements.
- Debtors Collection
- Ensuring correct allocation of transactions or accounts in the general ledger
- Managing and recording Petty Cash
Mvanoyethu Accounting & Consultants
Junior Accountant (Intern)
01.2021 - 01.2023
Job overview
- Effectively managed payroll accounting transactions, ensuring accuracy, compliance with SARS, and timely processing to support financial operations and reporting, using Sage
- Consistently ensure the timely preparation and delivery of accurate bank statements, contributing to efficient financial management and maintaining strong accounting transparency.
- Create and manage filing, bookkeeping, records, documents, and appointment schedules.
- Managing and recording Petty Cash
- Monitor transaction accuracy across accounting books and Sage partners.
Education
Mangosuthu University of TechnologyDurban, South Africa
National Diploma In Accounting from Accounting
02.2016 - 02.2021
University Overview
Skills
Customer service
References
References
Managing Director: Mrs Mnyandu
Company: Mvanoyethu Accounting and Consultants
Supervisor: Mr Mahaye
Company: Edu Accounting and Auditors
Manager: Bonga Mhlaba
Company: Smegstar and Bote Industries
Office Manager: Wenzile Mthiyane
Company: ZZ Engineering and Roofing Solutions
Certification
Sage Pastel Payroll
Timeline
Customer Service Representative
ZZ Engineering and Roofing Solutions
11.2024 - Current
Finance Officer/Cost Administrator
Smegstar and Bote Industries
06.2023 - 07.2025
Junior Accountant (Intern)
Mvanoyethu Accounting & Consultants
01.2021 - 01.2023
Sage Pastel Payroll
12-2019
Pastel Partner
12-2019
Mangosuthu University of Technology
National Diploma In Accounting from Accounting
02.2016 - 02.2021
Similar Profiles
THOBANI SIBONISO KHUMALOTHOBANI SIBONISO KHUMALO
Safety Representative/Sheeter at ZZ Engineering and Roofing SolutionsSafety Representative/Sheeter at ZZ Engineering and Roofing Solutions
Matt MyersMatt Myers
General Construction Laborer at ZZ and ZZ LLCGeneral Construction Laborer at ZZ and ZZ LLC
Chase TuckerChase Tucker
Salesman at Storm Roofing Solutions/Apex RoofingSalesman at Storm Roofing Solutions/Apex Roofing
Nontobeko MtshaliNontobeko Mtshali
Laboratory Supervisor at IntertekLaboratory Supervisor at Intertek
Sinikho MazibukoSinikho Mazibuko
Security Supervisor at Black watch SecuritySecurity Supervisor at Black watch Security