Nomfundo Nt Seme

Dependable and hard-working individual with experience and skills required for this position. Possessing one year's experience as a Quality Assurance agent, well-versed in tasks associated with the role. Over 2 years of experience as a call center agent, serving as a back-office agent handling escalations and working as a flex agent for chat and emails before being promoted to Quality Assurance. Fast learner who easily follows instructions, excels at managing time wisely and multitasking to efficiently complete daily tasks. Committed to delivering high-quality results in a timely manner, self-motivated and capable of working independently. Strong leadership abilities and collaborative mindset, equally adept at being a team player.