Nomfundo Octavia Dube
Kabokweni ,White river
Summary
Dedicated and customer-focused professional with experience in service consulting and cash handling. Proven track record of providing exceptional customer service, resolving issues efficiently, and driving sales growth. Skilled in:
- Customer relationship building
- Conflict resolution
- Cash management
- Sales and promotions
- Time management
Overview
7
7
years of professional experience
4027
4027
years of post-secondary education
3
3
Languages
Work History
Teller/Cashier
G4S cash solutions
09.2021 - 01.2022
- Processing deposits
- Preparing cash orders
- Identifying cash differences
- Sorting cash and coins
- Verify bulk money
- Reason for leaving: End of contract
Risk management intern
Mpumalanga Tourism and Parks Agency
08.2020 - 08.2021
- Overseeing and monitoring risks
- Creating risk policies and principles
- Updating risk registers
- Data entry
- Ensuring compliance with laws and regulations
- Assisting in fraud prevention processes
- Reason for leaving: End of contract
Service Consultant/ Cashier
Capitec Bank
01.2015 - 12.2018
- Opening accounts
- Granting credit
- Telemarketing
- Client queries
- Cashier
- Filing
Education
Banking certificate - NQF Level 4
Cornerstone Institute
Matric
Hoerskool Dr Johan Jurgens School
Springs12.2009
Skills
Self Driven And Motivated
Excellent Verbal And Written Communication
Able To Cope Under Pressure
Dedicated And Hardworking Individual
Creative Thinker And Great Eye For Details
Always Punctual
Customer Service Skills:
1 Communication
2 Active listening
3 Problem-solving
4 Conflict resolution
5 Empathy
6 Patience
7 Positive attitude
8 Customer relationship building
Cash Handling Skills:
1 Accurate cash handling
2 Point-of-sale (POS) system operation
3 Money management
4 Change making
5 Credit card processing
6 Transaction reconciliation
Identityno
9110140539089
Personal Information
Gender: Female
References
- Ms Lindiwe Matibhe, Mpumalanga Tourism and Parks Agency Sup, 072 073 2591/013 759 5300
- Kabelo Maganedisa, Manager (Capitec bank), 071 868 9927
- Wendy Mkhabela: 0828887864/ 0137532205(G4S)
Furthereducationandtraining
Cornerstone Institute, Banking certificate NQF Level 4, 09/01/17
Timeline
Teller/Cashier
G4S cash solutions
09.2021 - 01.2022
Risk management intern
Mpumalanga Tourism and Parks Agency
08.2020 - 08.2021
Service Consultant/ Cashier
Capitec Bank
01.2015 - 12.2018
Banking certificate - NQF Level 4
Cornerstone Institute
Matric
Hoerskool Dr Johan Jurgens School