Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Nomfundo Mpisana

Consultant
Durban

Summary


Professional in client services with strong background in managing client relationships and delivering exceptional service. Expertise in problem-solving, communication, and maintaining client satisfaction. Highly adaptable, team-focused, and results-driven, with proven ability to collaborate effectively and meet evolving business needs. Valued for reliability, flexibility, and proactive approach to achieving goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Consultant

Lekgau Ngcebo Finance (pty)ltd
02.2021 - Current
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Maintain and grow a strong client base.
  • Respond to the new and current client base regarding complaints and service inquiries.
  • Sell the services and solutions that the company offers.


Administrative Clerk

Aondo International Maritime Services Cc
05.2016 - 05.2019
  • Entered data into system and updated customer contacts with information to keep records current.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Input data and processed system change to generate accurate reports.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.

Education

Graduate Certificate - Information Technology

KMS College (OZARA SETA)
Durban
04.2001 -

Matric - Grade 12

George Mbhele High School
Port Shepstone, South Africa
04.2001 -

Skills

Problem-solving

Certification

Best sales consultant

Additional Information


Thandekile Mkulisi (Manager)

0717169676/0878213429


Stephen Mnika (Previous employer)

0846845062/0313371361

Timeline

Best sales consultant

12-2023

Consultant

Lekgau Ngcebo Finance (pty)ltd
02.2021 - Current

Administrative Clerk

Aondo International Maritime Services Cc
05.2016 - 05.2019

Graduate Certificate - Information Technology

KMS College (OZARA SETA)
04.2001 -

Matric - Grade 12

George Mbhele High School
04.2001 -
Nomfundo MpisanaConsultant