Nomfundo Mchunu
Waitress
Durban
Summary
Proven to excel in fast-paced environments, I significantly reduced sorting errors at Don't Waste Services through meticulous quality checks. At Aparch River Spur, I enhanced customer satisfaction by fostering teamwork and leveraging my problem-solving and excellent communication skills. My adaptability and active listening abilities have consistently improved operational efficiency and customer rapport.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress Trainee
Pocatello Spur
Durban
09.2017 - 05.2018
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
Waitress
Aparch River Spur
Durban
09.2016 - 03.2017
- Collaborated with team members to consistently provide efficient service during peak hours.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Sorter
Don't Waste Services
Durban
11.2018 - 04.2022
- Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Recorded and tracked items sorted to confirm accuracy.
- Inspected items for damage or defects before sorting as part of quality control process.
Education
Matric - Isizulu,English, Mathematics Literary, Life Orantation
Dr JL Dube High School
Durban South Africa 11.2015
Skills
Reporting and analysis
Certification
Matric
Timeline
Sorter
Don't Waste Services
11.2018 - 04.2022
Waitress Trainee
Pocatello Spur
09.2017 - 05.2018
Waitress
Aparch River Spur
09.2016 - 03.2017
Matric - Isizulu,English, Mathematics Literary, Life Orantation
Dr JL Dube High School
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