Summary
Overview
Work History
Education
Skills
Work
Workingwhilestudent
Personal Information
Driverlicense
Volunteer Experience
References
Languages
Timeline
Generic
Nomfundo Manjezi

Nomfundo Manjezi

Parklands North

Summary

Experienced professional with over 14 years of business experience seeking to leverage acquired knowledge and skills to enhance effectiveness in the corporate sector and maximize professional growth. Expertise in public relations, communication, events, marketing, sales exports, and imports. Actively involved in marketing, planning, organizing, coordinating events, and client liaison within leading institutions, organizations, and corporate companies. Fast-learning and career-oriented individual who thrives on challenges and possesses a wide range of skills. Known for ability to steer and motivate teams, excelling as a team player.

Overview

15
15
years of professional experience

Work History

Data Capturer

Foschini Group
  • Opening new accounts, Collections of debts, Payments
  • Corrected data entry errors to prevent duplication or data degradation.
  • Verified accuracy and validity of data entered in databases
  • Entered client information into databases quickly and with minimal errors.
  • Obtained scanned records and uploaded into database.

Admin Clerk/Office Assistant/Data Capturer

Techink Manufacturing
  • Receptionist, Filing, Admin Assistant, Taking down of minutes in meetings
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Managed daily mail distribution for both internal employees and external customers or clients.
  • Arranged meetings and appointments and updated records to assist management.

Frontline Receptionist

Mattex
  • Receptionist, Ceo's calendar, updating the calendar, Meetings, Timetables, New routes, Complaints department - capturing of all complaints, Long distance queries and bookings
  • Provided support for event planning initiatives, ensuring smooth execution of on-site functions and meetings.
  • Increased client retention through attentive follow-up calls, emails, and personalized outreach efforts.
  • Reduced wait times for incoming calls with prompt and professional phone management skills.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed all tasks in compliance with company policies and procedures.

Directory Enquiries Consultant

Telkom
  • Inbound Call Centre, Attending to telephonic client queries/ clients looking for numbers, Collections and Payments, Overdue Accounts, Any query re- customers accounts
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

Data Capturer

Truth & Reconciliation , TRC
  • Updating of personal details, Capturing old events/confidential information of recorded incidents

VOZ Event Management
  • Organising of events, Booking of venues, Gueslist, RSVP's, Catering, Venue visits, Client Visits

Eastern Cape Taxi Association
  • Answering of all incoming calls, Taking messages, Filing, Bookkeeping, Banking money, Minutes of Meetings

Marketing Assistant

Engen Head Office
8 2006 - 08.2007
  • Payments, Admin Clerk, Bitumen Accounts, Order placements, Liaison with customers and transportes, Liaison with Refinery, Filing, Customer Statements
  • Input new data, updated old records and cross-checked information to keep marketing database up-to-date.

Import & Export Coordinator

Engen
Cape Town
08.2007 - 12.2022
  • Implemented quality control measures, ensuring products met both company standards and regulatory requirements before shipment.
  • Reduced shipping costs with diligent monitoring of carrier performance and negotiation of contracts.
  • Conducted regular audits on import/export activities to maintain full compliance with industry guidelines and internal policies.
  • Mitigated risk factors associated with global trade through consistent monitoring of political changes that could impact future transactions.
  • · Manage contractual and service relationship with key Customers, Affiliates and Distributors
  • · Confirm PO's, track orders, ETA, and update customers
  • · Ensure Export permit applications and approvals are expedited
  • · Prepare Invoicing and supporting documentation
  • · Provide input into the update of business processes and procedures
  • · Manage COF (Customer Order Fulfillment) and SLA's with Suppliers and Clearing agents
  • · Manage Clearing agents and transporters
  • Complete diligently documentation for Exports , tax, customs and excise , demurrage, claims
  • · Ensure regular interface meetings with Suppliers and Customers to track KPI's, SLA's
  • Coordinate root cause analysis for complaints raised on Suppliers or by Customers
  • Played a vital role in achieving business targets by providing expert guidance on import/export regulations and restrictions.

Education

Matric Certificate -

Progress College, Cape Town

Diploma in Public Relations and Media Studies - undefined

Varsity College

Diploma in Secretarial and Legal Studies - undefined

Montrose College

Skills

I have over 14 years' experience in the oil sector, 1 year of which I was a Marketing Assistant with IBD (International Business Development) Exports and Imports and the rest as a Business Support Specialist also within the same department

Accuracy and Precision

File Management

Numeric Data Entry

Microsoft Office

Fast Learner

Administrative Support

Excellent Communication

Attention to Detail

Problem-solving abilities

Organizational Skills

Work

021 4034101

Workingwhilestudent

  • Ster - Kinekor - Cashier
  • Woolworths - Cashier
  • Edgars - Stock Controller
  • Spur - Waitress

Personal Information

  • Date of Birth: 07/04/80
  • Gender: Female
  • Nationality: South African
  • Marital Status: Single

Driverlicense

Code 8

Volunteer Experience

  • VOZ Event Management, Organising of events, Booking of venues, Gueslist, RSVP's, Catering, Venue visits, Client Visits
  • Eastern Cape Taxi Association, Answering of all incoming calls, Taking messages, Filing, Bookkeeping, Banking money, Minutes of Meetings

References

Mr Achmat Segals, Business Support Manager: Exports, 021 4035112, 0828085766

Languages

English
Advanced (C1)

Timeline

Import & Export Coordinator

Engen
08.2007 - 12.2022

Data Capturer

Foschini Group

Admin Clerk/Office Assistant/Data Capturer

Techink Manufacturing

Frontline Receptionist

Mattex

Directory Enquiries Consultant

Telkom

Data Capturer

Truth & Reconciliation , TRC

VOZ Event Management

Eastern Cape Taxi Association

Marketing Assistant

Engen Head Office
8 2006 - 08.2007

Matric Certificate -

Progress College, Cape Town

Diploma in Public Relations and Media Studies - undefined

Varsity College

Diploma in Secretarial and Legal Studies - undefined

Montrose College

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Nomfundo Manjezi