Nomfundiso Mdletye
Glenhaven,South Africa
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work History
Office Administrator
Department of Forestry, Fisheries and Environment
CAPE TOWN, Western Cape
11.2011 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Worked with upper management to organise stakeholder engagement events on tight budgets within specific timelines.
- Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Ensured that Perfomance management withn the Directorate
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with clients by phone, email or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Verified employee salary information to provide for monthly paroll reports.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in training employees who are under inrenship programme
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Booked flights, car rentals and hotel accommodations for business travel for the Director and employees.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Transcribed meeting minutes for recordkeeping and submitted to senior management.
- Ensured that all employees in the section submit their perfomance management documents are approved by the Director and submitted to Human Resource Department on time
- Enforced company policies and procedure as per the direction of the Director as well as Departmental circulars
- coordinated the transport plan for transporting the clients to Departmental , Ministerial Stakeholder Engagements and events
Administrative Clerk
Democratic Nursing Organisation of South Africa
Umtata, Eastern Cape
03.2007 - 10.2011
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
- Effectively supported regular meetings, taking in-depth notes and disseminating minutes to attendees.
- Generated documents necessary for internal meetings.
Education
Honours - Public Administration
University of South Africa
Cape Town 01.2020 - Current
BTECH - Public Administration
Walter Sisulu University
Umtata 01.2010 - 12.2010
National Diploma - Cost And Management Accoutning
Walter Sisulu University
BUTTERWORTH 01.2003 - 12.2005
Matric - Grade 12
Umtata Technical Hgh School
Umtata 01.2000 - 12.2002
Skills
Meeting coordination
undefinedACTING POSITIONS
Position : Senior Administrative Office
Yar :
Main duties
Position : Assistant Director Administration
year : Main duties
References
Name : Mr
Name :
Name
Timeline
Honours - Public Administration
University of South Africa
01.2020 - Current
Office Administrator
Department of Forestry, Fisheries and Environment
11.2011 - Current
BTECH - Public Administration
Walter Sisulu University
01.2010 - 12.2010
Administrative Clerk
Democratic Nursing Organisation of South Africa
03.2007 - 10.2011
National Diploma - Cost And Management Accoutning
Walter Sisulu University
01.2003 - 12.2005
Matric - Grade 12
Umtata Technical Hgh School
01.2000 - 12.2002
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