Learning a new skill
NOMCEBO SHIRLEY THUMBATHI
OFFICE ADMINISTRATOR
15B SCHOEMANSDAL TRUST SHONGWE MISSION
Summary
Seasoned Branch Office Administrator well-versed in supporting marketing and customer service objectives while maintaining smooth and efficient business operations. Decisive leader with good organizational and multitasking skills developed over 3+ years of experience. Adept at writing correspondence, preparing reports and managing files. Familiar with automotive businesses and compliance requirements. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office Administrator position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Front Office Administrator
Maqweqwe Enterprises(Pty) Ltd T/a Maqweqwe Automotive
Nelspruit
08.2020 - Current
- Maintained office supplies and equipment to support team productivity.
- Managed accounting functions such as invoicing customers, writing checks and reconciling accounts.
- Developed and implemented marketing plans, special promotions and customer relations events.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Composed professional business correspondence, emails, meetings notes and other documents.
- Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
- Completed sage payroll for 12 employees.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Education
SLP in Office Administration - Secretarial Studies And Office Administration
Unigrad College
Nelspruit, South Africa 07.2023 - 10.2023
Certificate of Computer Literacy -
Matsamo Telecenter
Nkomazi, Mpumalanga, South Africa 07.2015 - 12.2015
High School Diploma -
Njeyeza Secondary School
Nkomazi, Mpumalanga, South Africa 01.2010 - 11.2014
Skills
Preparing reports
Certification
Certified Office Administrator, Maqweqwe Automotive - 2020-2021
Interests
Becoming expert in my field
Improving company bottom line
Getting a promotion
Gaining experience at a reputable company
reading(books & newspapers)
On my free or boredom time at work or home I like to read books such as african novels, it can be based on a true story or a fiction, the likes of The Wife series by Dudu Busane-Dube, Raymond our Husband by the late Busisiwe Khumalo and etc. I also like to know on what is happening around our area and country by reading on local newspapers and mpumalanga newspapers, sometimes I read online news on international news to know more about our neighboring countries.
Timeline
SLP in Office Administration - Secretarial Studies And Office Administration
Unigrad College
07.2023 - 10.2023
CAP - Certified Administrative Professional
12-2022
Certified Office Administrator, Maqweqwe Automotive - 2020-2021
12-2021
Front Office Administrator
Maqweqwe Enterprises(Pty) Ltd T/a Maqweqwe Automotive
08.2020 - Current
Certificate of Computer Literacy -
Matsamo Telecenter
07.2015 - 12.2015
High School Diploma -
Njeyeza Secondary School
01.2010 - 11.2014
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