Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Timeline
Generic

Nomcebo Evidence Nhleko

Pinetown,South Africa

Summary

I am a goal driven Commander. I have nine (09) years of experience as a fully fledged Police Officer, with three (3) years in a Captain position and five (5) years in a Superintendent position. I have successfully managed multiple teams within the department where the main objectives of the department of Crime prevention, By-law enforcement and traffic management have been achieved effectively. I have lead teams of an average of 200 members, excelling in communication to give instruction and the following up on the compliance of the instruction given. I am currently engaged in the overseeing operations of four specialized units called Clean-up Combating Task Team (CCTT), the Hawker Enforcement Unit, Hawker Pound and Crime Prevention Unit, that I have groomed to be highly motivated and proud of the work they do which has brought outstanding results of the city being more live able and clean since the commencement of the team.

Driven leader with knack for managing complex projects and fostering team collaboration. Skilled in strategic planning and conflict resolution, ensuring smooth operations and successful outcomes. Committed to enhancing organisational performance and driving positive change.

Dependable professional with strong background in leadership and project management, demonstrating excellent organisational and problem-solving abilities. Skilled in coordinating teams and resources, ensuring safety and compliance while maintaining high standards. Ready to bring proactive approach to achieving success in a Management role.

Overview

7
7
years of professional experience

Work history

Superintendent

eThekwini Metropolitan Police Services
Durban, South Africa
03.2020 - 11.2024
  • Produced weekly deadlines of operation plans and over time plans
  • Established a statistics trend for the Senior Superintendent to know who is hard working and who can improve
  • Advocated and Approved monthly submission deadline of employee timesheets for payroll
  • Planned meeting with Captains and subordinates
  • Prioritized management meetings with Superintendents, Senior Superintendents and the Director
  • Developed operation plans and overtime plans throughout the year
  • Corresponded the with members of public to mitigate complaints that could not be controlled by lower level command
  • Forecasted the financial implications of the resources that were needed by the unit (e.g.: Obtaining containers for the pound, requesting clean-up materials, requesting vehicles for the team, etc.)
  • Pioneered the utilization of departmental assets such as Hawker goods pound and vehicles
  • Supervised and motivated subordinate staff
  • Developed team communication skills to reduce misunderstandings.
  • Streamlined maintenance processes for enhanced efficiency.
  • Achieved smooth operations by implementing strict safety protocols.
  • Improved site productivity with robust scheduling practices.
  • Coordinated staff shifts, ensuring 24 and 7 site coverage.
  • Organised regular training sessions for improved competency.
  • Facilitated contractor meetings to ensure project alignment.
  • Managed site logistics, maintaining seamless operations.
  • Conducted equipment inspections for optimal functionality.
  • Ensured compliance with industry regulations by conducting routine audits.
  • Oversaw staff performance reviews, fostering a culture of continuous improvement.
  • Led crisis management efforts to mitigate potential risks.
  • Established strong relationships with external stakeholders to secure beneficial contracts.
  • Devised strategic plans, driving successful project completion.
  • Implemented efficient resource allocation strategies for cost savings.
  • Maintained high team morale with supportive leadership techniques.
  • Encouraged open lines of communication, fostering a collaborative work environment.
  • Updated technical knowledge through regular training programs.
  • Enforced quality standards to deliver top-notch results.
  • Coordinated staff and contractors to achieve daily tasks within quality, budget and timeframe targets.
  • Implemented company policies and procedures for unified, compliant labour teams.
  • Ran staff meetings to gain operational insight and communicate helpful feedback.
  • Collaborated with stakeholders and operational teams to assess progress against projected timelines.
  • Directed day-to-day supervision of labour teams to achieve daily productivity KPIs.
  • Quality-checked work to maintain standards according to project specifications.
  • Presented monthly reports on productivity and downtime, identifying improvement opportunities.
  • Identified project constraints and implemented corrective action to eliminate delays.
  • Led by example to motivate hardworking, target-driven operational teams.
  • Updated teams on changes to Standard Operating Procedures for full workforce compliance.
  • Kept working areas clear of waste and debris to eliminate accident risks.
  • Planned staff schedules to meet operational needs whilst remaining within spending budgets.
  • Onboarded new staff with thorough briefings and ongoing coaching for capable, competent teams.
  • Held accountability for inventory management and ordering to maintain ample stock supplies.
  • Prepared staff and environments for audits and inspections, supporting performance analysis.
  • Briefed teams on health and safety policies to uphold compliant working environments.
  • Employed optimal safety practices to eliminate risks, hazards and accidents.
  • Completed quick-turnaround cleaning of vehicles between routes.
  • Achieved spotless results within working timeframes to meet client needs.
  • Coordinated and performed 6x cleaning jobs per day.

Captain

eThekwini Metropolitan Police Services
Durban, South Africa
07.2019 - 03.2024
  • Supervised and motivated subordinate staff
  • Implemented the crime prevention tactical plan for the area
  • Coordinated the tactical traffic enforcement plan for the area of my responsibility by conducting enforcement in order to reduce traffic accidents, enhance traffic flow and road safety in general
  • Directed the tactical bylaw enforcement plan through proper enforcement in the area in order to enhance the compliance with applicable bylaws
  • Undertook administrative functions using proper administration skills, in order to ensure that all paperwork was efficiently carried out
  • Maintained strong leadership skills with effective delegation of responsibilities.
  • Strengthened teamwork amongst crew to increase operational efficiency.
  • Adhered strictly to company policies and guidelines whilst on duty.
  • Demonstrated sound decision-making abilities under pressure situations.
  • Fostered a respectful work environment through fair treatment of all employees.

Acting Captain

eThekwini Metropolitan Police Services
07.2017 - 07.2019
  • Supervised and motivated subordinate staff
  • Implemented the crime prevention tactical plan for the area
  • Coordinated the tactical traffic enforcement plan for the area of my responsibility by conducting enforcement in order to reduce traffic accidents, enhance traffic flow and road safety in general
  • Directed the tactical bylaw enforcement plan through proper enforcement in the area in order to enhance the compliance with applicable bylaws
  • Undertook administrative functions using proper administration skills, in order to ensure that all paperwork was efficiently carried out

Education

Masters in Business Administration (MBA) - Business Management

Durban University of Technology
South Africa
01.2023 -

Post Graduate Diploma in Management Sciences - Business Management and Administration

Durban University of Technology
South Africa
01.2022 - 12.2022

Bachelor of Science - Information Technology

Richfield Collage
South Africa
02.2020 - 12.2022

Baccalaureus Technologiae - Policing

Tshwane University of Technology
South Africa
01.2013 - 12.2013

National Diploma - Policing

Tshwane University of Technology
South Africa
01.2010 - 12.2012

National Diploma - Marketing

Durban University of Technology
South Africa
01.2005 - 12.2011

Certificate in Safety Management - Safety Management

University of South Africa
South Africa
01.2015 - 02.2016

Certificate in Graphic Design - Graphic Design

Keyline College
South Africa
03.2017 - 08.2017

Certificate of Durban Metropolitan Police Service Training - Traffic Police

Durban Metro Police Service Training Academy
South Africa
07.2008 - 04.2009

National senior certificate - undefined

Pinetown Girls High

Skills

  • Client Relations
  • Staff Supervision
  • Performance improvement
  • Team player
  • Work under pressure
  • Attention to detail
  • Hard work ethic
  • Organized
  • Quick adaptability to change
  • Excellent communication skills (verbal and written)
  • Facilitating
  • Health and Safety Compliance
  • Equipment Maintenance
  • Financial reporting
  • Interdepartmental collaboration
  • Complaint resolution
  • Staff development
  • Policy enforcement
  • Site inspection
  • Continuous improvement
  • Performance evaluation
  • Budget oversight
  • Community Outreach
  • Reliable
  • Professionalism

Languages

English
IsiZulu
Xhosa

Personal Information

  • Age: 37
  • Gender: Female
  • Nationality: South African
  • Marital status: Married

Timeline

Masters in Business Administration (MBA) - Business Management

Durban University of Technology
01.2023 -

Post Graduate Diploma in Management Sciences - Business Management and Administration

Durban University of Technology
01.2022 - 12.2022

Superintendent

eThekwini Metropolitan Police Services
03.2020 - 11.2024

Bachelor of Science - Information Technology

Richfield Collage
02.2020 - 12.2022

Captain

eThekwini Metropolitan Police Services
07.2019 - 03.2024

Acting Captain

eThekwini Metropolitan Police Services
07.2017 - 07.2019

Certificate in Graphic Design - Graphic Design

Keyline College
03.2017 - 08.2017

Certificate in Safety Management - Safety Management

University of South Africa
01.2015 - 02.2016

Baccalaureus Technologiae - Policing

Tshwane University of Technology
01.2013 - 12.2013

National Diploma - Policing

Tshwane University of Technology
01.2010 - 12.2012

Certificate of Durban Metropolitan Police Service Training - Traffic Police

Durban Metro Police Service Training Academy
07.2008 - 04.2009

National Diploma - Marketing

Durban University of Technology
01.2005 - 12.2011

National senior certificate - undefined

Pinetown Girls High
Nomcebo Evidence Nhleko