SONI NOMBUSO CYNTHIA
Kensington, Johannesburg
Summary
Experienced professional demonstrating strengths in client communication and office administration. Adapts to changing demands through effective task management and operational support. Committed to bringing organisational skills and a proactive attitude to future roles. Knowledgr of Bathu Pele Principles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior head office Admin
PowerPN[
JOHANNESBURG
02.2024 - Current
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Managed client communications by answering phones and corresponding through email.
- Oversaw day-to-day office operations such as organising correspondence, managing incoming calls and creating business records.
- Managed daily administrative tasks, including scheduling meetings and organising files, to support office efficiency.
Store Manager
Panarottis Eastgate
JOHANNESBURG
05.2022 - 02.2024
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
- Managed store budget, controlling expenses to ensure financial targets were met.
- Stored stock safely and securely to maintain quality of goods.
Education
CERTIFICATE OF ACHIEVEMENT - BUSINESS MANAGEMENT
DEPARTMENT OF HIGHER EDUCATION AND TRAINING
South Africa07.2012
SENIOR CERTIFICATE - First Language, Second Language, Mathematics, Physical Science, Biology
SUID AFRIKAANSE POLISIEDIENS
CLEVELAND, South Africa05.2021
Skills
- Office administration
- Client communication
- Data organization
- Leadership
- Active listening
Custom Section
- Certificate, H10057877
- National_identity_card, 000044556
Certification
- Certificate of Achievement N4 Business Management, Department of Higher Education and Training, Republic of South Africa, 2012-07-01, Introductory Accounting N4, True, Entrepreneurship and Business Management N4, True, Management Communication N4, False, Computer Practice N4, False
- Senior Certificate, South African Police Service Community Service Centre, 2021-05-24, Afrikaans First Language, C, English Second Language, C, Mathematics, C, Physical Science, C, Biology, C, 70%-79%
Personal Information
- ID Number: 8504220754082
- Citizenship: RSA
Languages
English
Upper Intermediate
B2
Timeline
Senior head office Admin
PowerPN[
02.2024 - Current
Store Manager
Panarottis Eastgate
05.2022 - 02.2024
CERTIFICATE OF ACHIEVEMENT - BUSINESS MANAGEMENT
DEPARTMENT OF HIGHER EDUCATION AND TRAINING
SENIOR CERTIFICATE - First Language, Second Language, Mathematics, Physical Science, Biology
SUID AFRIKAANSE POLISIEDIENS