Nombuso Ntuli
Lonehill
Summary
Results-driven Software Licensing Specialist with extensive experience in Microsoft licensing. Proven ability to resolve complex queries, manage licensing operations and collaborate effectively with stakeholders to achieve business objectives. Seeking a challenging role where my skills and experience can be fully utilized to deliver operational excellence and drive business success.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Licensing Sales Specialist
First Technology (Pty) Ltd
Centurion
01.2025 - Current
- Manage Microsoft Cloud Solution Provider (CSP)and Enterprise Agreement licensing agreements, subscriptions, and renewals to ensure compliance with contractual terms.
- Provide expert guidance to customers and internal teams on licensing models, product use rights, and optimization of cloud subscriptions.
- Collaborate with sales teams to design tailored licensing solutions that align with customer business needs.
- Exceptional knowledge on Licensing Program agreements such as Enterprise Agreement, MPSA and CSP.
- Monitored license usage and consumption to identify cost-saving opportunities and prevent over-licensing.
- Ensure accurate billing and invoicing by reconciling subscription data with customer accounts.
- Managed licensing operations, streamlining processes and providing pricing and comparison quotes on various licensing agreements.
- Supported sales teams and customers by delivering accurate product and licensing information.
- Process new license requests, upgrades, and cancellations through CSP portals and partner platforms.
- Maintain up-to-date knowledge of Microsoft licensing programs, product changes, and compliance requirements.
Service offer Specialist
Dimension Data (Pty) Ltd / NTT Data
Bryanston
10.2021 - 01.2025
- Utilised knowledge of CSP, MPSA, and Enterprise Agreement licensing models to provide accurate pricing quotations.
- Ensuring transparent modelling pertaining to licensing business impact for clients which include financial calculations and licensing options which include new enrolments.
- Managed Licensing Operations by producing Microsoft pricelists, Master Agreement lists, and sales reports monthly, ensuring compliance with Microsoft contracts.
- Developed close working relationships with internal and external stakeholders to assess clients' licensing estates and identify future technology needs.
- CSP Support - including activating subscriptions on Interworks cloud platform, setting up the tenants and communicating with the end customers.
- Collaborated with product vendors to secure competitive pricing and negotiate discounts.
- Trained two Interns who joined Software services team, provided software licensing knowledge; it was a success they are now permanent employees.
Internal Account Manager
First Technology National (Pty) Ltd
Midrand
12.2014 - 10.2021
- Managed client base, maintaining regular communication to address client needs effectively.
- Delivered exceptional customer service throughout licensing activities, enhancing client satisfaction.
- Advising customers on licensing solutions, ensuring compliance when using Microsoft Software.
- Recommend the correct Microsoft agreement based on customer environment i.e. MPSA, CSP or EA.
- Generated software consumption reports, providing insights to customers on usage trends.
- Monitored contract renewals to occur on time and prior to expiration.
- Created contracts for Enterprise agreement, new and renewals.
- Generate new and repeat sales by providing quotation and making sure customer is invoiced correctly.
- Processed True ups, annual billings, and zero True ups in a timely manner.
- Regulate all Software purchasing activities, including monitoring purchasing orders.
Software Licensing Intern – Microsoft Student 2 Business Internship
Rectron (Pty) Ltd
Midrand
09.2013 - 09.2014
- Supported SMB customers in navigating Microsoft Open licensing and Open value agreements.
- Quoted customers on various Microsoft products, facilitating informed purchasing decisions.
- Assisted IT resellers with licensed queries and ensured accurate licensing solutions for their customers.
- Managed database maintenance and updates for accuracy.
Education
Bsc (hons) - Business Information Technology
University of Greenwich /CTI Pretoria
Pretoria, GP01-2011
Matric -
Vryheid Comprehensive Secondary School
01-2004
Skills
- Software Licensing Fulfilment
- Contract & Agreement Management
- Customer & Sales Support
- Customer relationship management
- Licensing operations
- Licensing Compliance
- Vendor & Stakeholder Management
References
Available On Request
Certification
- MCP: 705 Designing & Providing Volume licensing to large organizations
- MCP: Designing, Assessing, Optimizing Software Asset Management
- ISTQB certified Tester Foundation Level
Timeline
Licensing Sales Specialist
First Technology (Pty) Ltd
01.2025 - Current
Service offer Specialist
Dimension Data (Pty) Ltd / NTT Data
10.2021 - 01.2025
Internal Account Manager
First Technology National (Pty) Ltd
12.2014 - 10.2021
Software Licensing Intern – Microsoft Student 2 Business Internship
Rectron (Pty) Ltd
09.2013 - 09.2014
Bsc (hons) - Business Information Technology
University of Greenwich /CTI Pretoria
Matric -
Vryheid Comprehensive Secondary School