Summary
Overview
Work History
Education
Skills
Achievements Accomplishments
Number Of Dependence
State Of Health
Physical Address
Personal Information
Alternate Number
References
Timeline
Hi, I’m

NOMBUSO KHUMALO

Shop Manager
KAMHLUSHWA
NOMBUSO KHUMALO

Summary

Setting specific goals and sticking to them, passion driven individual, always willing to learn and flexible at all times.

Knowledge is power so I keep building Myself academically. Always listening and a good problem solver, I always think on My feet and handles stress very well, I don't usually break under pressure. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill. Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs. High-energy Job Title offering over Number years of Industry experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

16
years of professional experience
9
years of post-secondary education

Work History

MR PRICE CLOTHING
Mbombela

CASHIER AND SALES ASSISTANT
12.2007 - 03.2011

Job overview

  • Stock taking, Using a till, Assisting customers, Doing house keeping
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

PEP CLOTHING
Mbombela

SALES ASSISTANT
06.2010 - 12.2011

Job overview

  • Organized promotional events to engage potential customers and generate new business opportunities.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
  • Met and exceeded sales targets consistently, contributing to overall team success.

M-CARE PRIVATE HOSPITAL
Mbombela

CARE-WORKER
12.2012 - 04.2014

Job overview

  • Patience, Communication, Taking care of the sick and frail
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Ensured timely administration of medication, following strict protocols to maintain patient safety.
  • Enhanced patient well-being by providing personalized care and support tailored to individual needs.
  • Collaborated with healthcare professionals to develop customized care plans for optimal patient outcomes.
  • Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Monitored patient health, reporting any changes or concerns to healthcare professionals promptly.
  • Implemented strategies for managing challenging behaviors in patients with dementia or other cognitive impairments.
  • Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
  • Supported the development of self-care skills in individuals recovering from illness or injury through guided practice programs.
  • Assisted in physical therapy exercises, helping patients regain mobility and strength over time.
  • Delivered compassionate end-of-life care, providing comfort and support to patients and their families during difficult times.
  • Offered respite care services for family members needing temporary relief while caring for their loved one.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Remained alert to problems or health issues of clients and competently responded.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with self-administered medications.
  • Assisted with end-of-life care.
  • Provided direct personal care and administrative services to clients.
  • Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.

VIKELIZIZWE N.G.O
Mbombela

DATA CAPTURER
10.2021 - 06.2022

Job overview

  • Capturing of patient information, Taking care of documents, Patience, Communicating, Tolerance
  • Maintained strict confidentiality while handling sensitive client information and records.
  • Provided exceptional customer service when responding to inquiries related to captured data or other relevant issues.
  • Optimized workflow processes by identifying areas of improvement in current data capture methods.
  • Assisted in the development of new data management procedures, contributing to a more efficient work environment.
  • Contributed to a positive work atmosphere through effective communication and collaboration with colleagues.
  • Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
  • Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills.
  • Enhanced data accuracy by meticulously entering and verifying information in various databases.
  • Reduced manual input errors with thorough proofreading and attention to detail in all data entries.
  • Entered client information into databases quickly and with minimal errors.
  • Verified accuracy and validity of data entered in databases
  • Sent completed entries for evaluation and final approval.

Bigman Fish And Chips
Mbombela

Shop Manager
03.2023 - Current

Job overview

  • Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
  • Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
  • Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.

Education

University of South Africa
Mbombela

BA In Psychology And Public Administration from School of Sciences
01.2024 - Current

MBAMBISO SENIOR SECONDARY SCHOOL
Boschfontein

from Matric
01.2004 - 12.2005

University Overview

  • Highest Grade Passed: 12
  • Subjects: CERTICATE ATTACHED

Saint Ignatious
Mbombela

ANCILLIARY HEALTH CARE CERTIFICATE from Health Administration
01.2012 - 12.2012

EHLANZENI TVET COLLEGE
Kamhlushwa

ELECTRICAL INFRASTRUCTURE CONSTRUCTION L2
01.2019 - 12.2019

UNIVERSITY OF SOUTH AFRICA
University Of South Africa

HIGHER CERTIFICATE IN ACCOUNTING SCIENCES from School of Sciences
01.2020 - 06.2021

UCO
Mzinti

Certificate In Early Childhood Development from Education
01.2018 - 12.2018

BUSCOR
Mbombela

Certificate In Early Childhood Development from Education
01.2019 - 12.2021

Skills

Payment Processing

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Achievements Accomplishments

Certificates

Number Of Dependence

04

State Of Health

GOOD

Physical Address

STAND NO. 230, KAMHLUSHWA

Personal Information

  • ID Number: 860527 0454 083
  • Hobbies: Singing, Working hard
  • Date of Birth: 05/27/86
  • Gender: FEMALE
  • Nationality: SOUTH AFRICAN
  • Driving License: CODE 10 (C1)
  • Marital Status: MARRIED

Alternate Number

079 263 7960 (HUSBAND)

References

  • MR N. MALOPE, PASTOR, 076 110 2966
  • MR M.T. SILINDA, FAMILY ATTORNEY, 082 445 9127
  • MRS N DUNCAN, FORMER EMPLOYER, 072 875 4113
  • MR J. MDLELA, FORMER EMPLOYER, 013 790 1321

Timeline

University of South Africa

BA In Psychology And Public Administration from School of Sciences
01.2024 - Current

Shop Manager

Bigman Fish And Chips
03.2023 - Current

DATA CAPTURER

VIKELIZIZWE N.G.O
10.2021 - 06.2022

UNIVERSITY OF SOUTH AFRICA

HIGHER CERTIFICATE IN ACCOUNTING SCIENCES from School of Sciences
01.2020 - 06.2021

EHLANZENI TVET COLLEGE

ELECTRICAL INFRASTRUCTURE CONSTRUCTION L2
01.2019 - 12.2019

BUSCOR

Certificate In Early Childhood Development from Education
01.2019 - 12.2021

UCO

Certificate In Early Childhood Development from Education
01.2018 - 12.2018

CARE-WORKER

M-CARE PRIVATE HOSPITAL
12.2012 - 04.2014

Saint Ignatious

ANCILLIARY HEALTH CARE CERTIFICATE from Health Administration
01.2012 - 12.2012

SALES ASSISTANT

PEP CLOTHING
06.2010 - 12.2011

CASHIER AND SALES ASSISTANT

MR PRICE CLOTHING
12.2007 - 03.2011

MBAMBISO SENIOR SECONDARY SCHOOL

from Matric
01.2004 - 12.2005
NOMBUSO KHUMALOShop Manager