Nombulelo Prudence Vuyelwa Nzimankulu
Sales Agent
Khasa Crescent 1180 Block W Soshanguve. City Of Tshwane
Summary
Dynamic professional seeking a role that leverages a diverse skill set and extensive experience to drive tangible results. Passionate about contributing to an organization that prioritizes innovation, continuous learning, and personal growth, fostering an environment where creativity and collaboration thrive. Eager to embrace challenges and deliver impactful solutions that align with organizational goals. Committed to making a meaningful difference while advancing both personal and team success.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Sales Agent
OUTsurance (Shoprite Channel)
11.2023 - Current
- Assisted customers with the funeral insurance
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Marketing Management intern
Outex (36XERO)
02.2021 - 10.2023
- Assisted in the development of comprehensive marketing plans, outlining objectives and tactics for success.
- Participated in brainstorming sessions that generated creative ideas for new marketing campaigns or tactics.
- Captured new customers
- Continually maintained and improved company's reputation and positive image.
- Boosted brand and product awareness
- Devised content strategies to effectively engage target audiences.
- Boosted company sales
Team Manager
Outex 36XERO
10.2021 - 09.2023
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
Cashier
CNA EDCON
10.2015 - 10.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift..
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Stocked, tagged and displayed merchandise as required.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Assisted with receiving new stock, transferring and dispatching old stock.
- Managed the stores main float, ensuring proper banking at the end of business day and also balanced our change requests when it was my turn.
- Participated in our stores stock taking...etc
Education
Higher Certificate - LAW
University of South Africa (UNISA)
Sunnyside, South Africa12.2021
N4, N5 & N6 - Marketing Management
Tshwane North College
Pretoria, South Africa12.2013
Grade 12 -
Hoerskool Voortrekkerhoogte High School
Thaba Tshwane12.2011
Skills
Innovative thinking
Effective communication
Analytical problem solving
Data analysis
Detail-oriented approach
Administrative paperwork handling
Strategic planning
Sales approach development
Client engagement
Persuasive sales presentations
Adaptability to change
Client analysis
Persuasion techniques
Presenting product benefits
Additional Information
EDCON (CNA)
Steve Kabinde
078 825 2482 (Former Assistant manager)
072 075 5858
OUTEX (36XERO)
Christa Van Der Heever
0120014230
Support@my-college.co.za
OUTSURANCE
Glenda Managa (Team Manager)
072 665 6447
SHOPRITE/USAVE MANAGERS
Duduzile Mnguni (USAVE BLOCK H)
0813908481
0127972021
Timeline
Sales Agent
OUTsurance (Shoprite Channel)
11.2023 - Current
Team Manager
Outex 36XERO
10.2021 - 09.2023
Marketing Management intern
Outex (36XERO)
02.2021 - 10.2023
Cashier
CNA EDCON
10.2015 - 10.2020
Higher Certificate - LAW
University of South Africa (UNISA)
N4, N5 & N6 - Marketing Management
Tshwane North College
Grade 12 -
Hoerskool Voortrekkerhoogte High School