Nombulelo Aletta Pela
Branch Manager
Johannesburg,GP
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Branch Manager
Matrix warehouse group pty ltd
johanessburg
06.2022 - Current
- Forecasted trends and recommended improvements based on financial risk analyses.
- Boosted sales and customer loyalty through incentive programs.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Gathered and reviewed customer feedback to improve operations.
Sales Representative
Matrix warehouse pty ltd
Johannesburg
12.2016 - 06.2022
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Cashier
Burger king SA
Johannesburg
02.2014 - 01.2015
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
High School Diploma -
Mokgome Senior Secondary School
Johannesburg, South Africa 01.2007 - 12.2010
No Degree - Administration Clerk
Immaculate College
Johannesburg,South Africa 03.2011 - 12.2011
No Degree - General Office Services
Boston College
Johannesburg, South Africa 05.2018 - 11.2019
Skills
Sales professional
Cash Handling
Team Player
Staff Management
Documentation
Strong team-builder
Staff Training
Approachable
Customer service awareness
Proficient in MS Office
Goals and performance
Timeline
Branch Manager
Matrix warehouse group pty ltd
06.2022 - Current
No Degree - General Office Services
Boston College
05.2018 - 11.2019
Sales Representative
Matrix warehouse pty ltd
12.2016 - 06.2022
Cashier
Burger king SA
02.2014 - 01.2015
No Degree - Administration Clerk
Immaculate College
03.2011 - 12.2011
High School Diploma -
Mokgome Senior Secondary School
01.2007 - 12.2010