Summary
Work History
Education
Skills
Work Preference
References
Work Availability
Websites
Timeline
Generic
Nombulelo Dhlamini

Nombulelo Dhlamini

The Reeds, Centurion,Gauteng

Summary

Dynamic and multi-talented professional with a strong foundation in Human Resource Management and ongoing studies in Criminology with a focus on Psychology. Experience in quality control, customer interaction, and data analysis in the retail and fashion industries. Possess a unique blend of skills to tackle diverse challenges. Known for sharp attention to detail, proactive problem-solving abilities, and relentless drive for excellence. Thrive in environments that demand flexibility, creativity, and precision. Ready to make a positive impact and contribute to organizational success by bringing fresh perspectives and a commitment to delivering high-quality results.

Work History

Quality Control Specialist

The Box Fashion
3 2024 - Current
  • Specialise in maintaining the highest standards of customer interactions and sales integrity by meticulously reviewing sales calls for accuracy and compliance
  • Drive quality assurance efforts with a keen eye and ear for detail, upholding the brand’s reputation through proactive quality control practices
  • Dedicate myself to enhancing the customer experience and supporting the brand’s growth and integrity with thorough and diligent attention to detail
  • Skills: Analytical Skills, Microsoft Office, Time Management, Data Analysis, Attention to Detail, Problem-Solving, Quality Assurance

Data Generator

Platinum Life
02.2023 - 02.2024
  • Retrieved up-to-date customer information to enable personalised interactions, addressing specific customer needs
  • Engaged with customers over the phone, addressing inquiries, resolving issues, and ensuring a positive customer experience, all while upholding a high standard of customer satisfaction
  • Skills: Customer Interaction, Client Relations, Issue Resolution, Customer Satisfaction, Communication Skills, Data Entry

Au Pair

Private – Tracey Ridgway
01.2021 - 10.2022
  • Provided nurturing childcare, assisting with daily routines, homework, and activities to support children’s personal growth and development
  • Created a safe and encouraging environment, fostering the mental and emotional well-being of the children in my care
  • Skills: Activities of Daily Living, Homework Help, Personal Development, Child Safeguarding, Child Mental Health, Emotional Support, Organisation Skills

Education

Bachelor of Arts - Criminology

University of South Africa (UNISA)
Tshwane
02.2024 - 11.2026

Bachelor of Arts - Human Resource Management

University of Johannesburg
Johannesburg, South Africa
11-2021

Certificate - Teaching English as a Foreign Language (120 Hours)

TEFL Universal

Matriculated - With Two Distinctions

Hoërskool Uitsig
Centurion, Tshwane
01.2012 - 12.2016

Skills

Analytical Skills

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CulturePersonal development programsStock Options / Equity / Profit Sharing

References

  • Shelley Chinnah, Executive, Platinum Life, 082 682 4222
  • Victoria Demana, Supervisor, Platinum Life, 076 337 5293
  • Tracey Ridgway, Employer, Au Pair, 083 395 8330

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bachelor of Arts - Criminology

University of South Africa (UNISA)
02.2024 - 11.2026

Data Generator

Platinum Life
02.2023 - 02.2024

Au Pair

Private – Tracey Ridgway
01.2021 - 10.2022

Matriculated - With Two Distinctions

Hoërskool Uitsig
01.2012 - 12.2016

Quality Control Specialist

The Box Fashion
3 2024 - Current

Bachelor of Arts - Human Resource Management

University of Johannesburg

Certificate - Teaching English as a Foreign Language (120 Hours)

TEFL Universal

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Nombulelo Dhlamini