Nomaxala Anna Phologa

Regional Team Leader for MTN Mobile Money in the Tshwane East region.

• Monitored and supervised a team of 14 to execute daily assigned duties.
• Trained agents on Anti-Money Laundering (AML) standards FICA, FSP licensing and Compliance.
• Meeting and exceeding Monthly sales targets and objectives.
• Prospecting leads to new potential clients.
• Execute trade development activities within assigned areas.
• Building and maintaining effective business relationships with agents and Managers.
• Provided feedback (Reporting) on market activities to the Regional Manager and Senior Managers.
• Achieved all set objectives, and received promotion twice from a Trade representative, to Senior Trade Representative in 2022 and finally to Regional Team Leader position.

• Managed the students registration processes, including data entry, verification, and database updates
• Provided guidance and support to students, addressing academic,and administrative concerns.
• Liaised with students and staff regarding student portal and acted as a primary point of contact, providing assistance and resolving inquiries.
• Resolved and escalate queries efficiently and addressed student and staff queries, ensuring timely and accurate responses.