Summary
Overview
Work History
Education
Skills
Certification
Extra-Curricular Activities
PERSONAL DEVELOPMENTS
Accomplishments
References
Timeline
Generic
NOMAWETHU VERONICA MPETSHENI

NOMAWETHU VERONICA MPETSHENI

PROCUREMENT OPERATIONS LEAD
8 Gqamlana Street, New Brighton, Port Elizabeth

Summary

Dynamic South African polyglot fluent in English, Xhosa, Afrikaans, German, Sotho, and Zulu, with over 20 years of experience as an organized Operations Lead dedicated to optimizing systems and workforce effectiveness. Recognized for meticulous planning and a proven track record in maintaining operational excellence, strategic change recommendations, and facilitating seamless day-to-day employee coordination and communication. Possesses in-depth knowledge of complex company mandates to ensure a safe and efficient work environment. Expertly orchestrates all facets of operations planning, launch assessments, and management to achieve optimal cost balance while enhancing customer relationship management (CRM) initiatives.

Overview

22
22
years of professional experience
1
1
Certification
6
6
Languages

Work History

Associate Procurement Operations Lead

Goodyear South Africa (Pty) Ltd
Uitenhage
01.2017 - 08.2025

Responsibilities include:

  • PEOPLE DEVELOPMENT:
  • Ensuring 100% Procurement new hire obtains standard on-boarding program within first quarter
  • Conducted regular performance assessments, providing constructive feedback and identifying areas for continuous growth and development among team members.
  • Ensuring 100% reviews are executed with respect to HR calendar
  • Ensuring subordinates attend training and achieve 95-100% certification goals
  • OPERATIONAL EXCELLENCE:
  • Reduced operational costs through continuous improvement initiatives and cost-saving measures.
  • Identify local projects in alignment with stakeholders and finance, considering the values and timing for Annual Operation Plan (AOP) preparation
  • Achieve target on savings and BBBEE and recording on Power Steering
  • Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
  • Identify 40% Hands-Free or Catalogue items to improve the number of manual purchase orders quarterly
  • Reduce number of Purchase Orders and improve the number of contracts by 40% quarterly
  • Championed change management efforts across organizational departments, assisting employees in adapting to new policies or procedures effectively.
  • Led project teams through all phases of implementation, from initial planning to final execution, ensuring successful completion within defined timelines.
  • Supplier Database Management, ensuring adherence to BBBEE compliance
  • Conducting regular audits to ensure compliance on all processes, policies and procedures.
  • CUSTOMER SERVICE:
  • Evaluate customer needs and feedback to drive product and service improvements.
  • Conduct regular reviews of operations and identified areas for improvement.
  • Monitoring of risks and opportunities on projects
  • Identify potential with incumbent local vendors
  • Ensuring compliance on all process workflows
  • Ensuring Procurement Policy is applied and adhered to
  • Ensuring Working Capital and Payment Terms are improved
  • Monthly reporting to the Region on status of all projects and targets.
  • MANAGING THE FOLLOWING COMMODITIES AS WELL AS AD-HOC REQUESTS
  • Marketing and Communications
  • IT and Telecommunications
  • Distribution and Logistics
  • Business Services
  • Human Resources and Training
  • Property Leases
  • Fleet Management Services

Procurement Operations Specialist

GOODYEAR South Africa (Pty) Ltd
Walmer, Port Elizabeth
11.2015 - 12.2016
  • Responsibilities included:
  • Maintaining existing Supplier Relationships regionally and locally
  • Supporting Supply Base segmentation through research, analytics and recommendations
  • Ensuring appropriate collaborative communication between strategic sourcing teams and shared services transactional teams
  • Providing operational support for the local procurement teams and pass sourcing recommendations
  • Responsible for feedback and process improvement for all e-sourcing activities.
  • Responsible for analyzing and reporting performance metrics to support needs of Commercial Council
  • MANAGING THE BELOW COMMODITIES, allowing senior staff to increase revenue by 65% achieved through savings initiatives
  • Marketing and Communications
  • IT and Telecommunications
  • Distribution and Logistics
  • Business Services
  • Human Resources and Training
  • Property Leases
  • Fleet Management Services

Specialist Procurement Services

Mercedes-Benz South Africa – East London Plant
Zwarkop, Centurion
07.2011 - 10.2015
  • Responsibilities included:
  • Commodity and Supplier Management
  • Planning, coordinating and administering the operational, financial administrative and technical operations of the purchasing process.
  • Participating in the establishment of procurement business goals (savings targets, lead time, processes performance), saving the company 65% of the annual spend across commodities
  • Managing the purchasing function of goods / services nationally and internationally - requisition validation, quoting, ordering, expediting, payment queries and order administration.
  • Ensuring implementation and consistent application of purchasing strategies policies, processes and procedures.
  • Monitoring compliance to SLAs with business units, and triggers corrective action when required.
  • Applying value added techniques when selecting a supplier through three quote process.
  • Applying risk management techniques to high value, high-risk procurement activities.
  • Promoting adherence to purchasing principles and ethics by both internal clients, sub-ordinates and suppliers.
  • Ensuring all governance standards are implemented and maintained through the purchasing function.
  • Facilitating the resolution of both internal customer relationships (CRM) and well as supplier relationship management (SRM) queries and/or problems
  • Supplier Master Data management, improving the number of suppliers by 30% annually.

Supply Chain Distribution Administrator

Mercedes-Benz South Africa – Pretoria Head Office
Centurion
07.2009 - 06.2011

Responsibilities included:

  • Administration of the Factory Ordering of MBSA vehicles
  • Administration of the order book and inventory levels of MBSA vehicles
  • Administration of all transactions in adherence to the Distribution Policy of MBSA
  • Calculation of Customer Delivery Dates to ensure 98-100% optimal customer satisfaction
  • Optimization and continuous improvement of distribution and logistics processes and systems to ensure optimal affiance and 100% accuracy on lead times.

Aftersales Project Administrator

Mercedes-Benz South Africa
Centurion
06.2008 - 06.2009
  • Responsibilities included:
  • Collaborated with cross-functional teams to ensure seamless project integration and alignment with organizational goals.
  • Monitored project progress closely, promptly addressing any deviations from the plan or schedule.
  • Ensuring all warranty projects are executed in line with Project Guidelines.
  • Ensuring timeous and accurate information to the Strategic Project Review Process
  • Supported senior management in strategic planning activities related to future projects or initiatives within the organization.
  • Ensuring accurate and efficient research pertaining to projects allocated
  • Ensuring analysis is available to all stakeholders.

SAFRI STEP Graduate Trainee

Mercedes-Benz South Africa
East London
10.2007 - 05.2008
  • Responsibilities included:
  • Production Planning and Control
  • W204 Project start-up
  • Process Optimization, Restructuring of Line Preparation Centre-Kitting Areas, Centralization of Salvage Areas
  • Production Planning and Sequencing
  • Distributing sequence to entire relevant stakeholders
  • Printing of 100% of the planned unit VIN labels
  • Data Capturing – Dialogue, Plus on Tandem, Forecasting Estimated Time of Arrival & Estimated Time of Delivery for vessels and volumes of US units to be exported

SAFRI STEP Graduate Trainee

DaimlerChrysler Aktien Gesellschaft (DCAG) –
Bremen
04.2007 - 09.2007
  • Responsibilities included:
  • Controlling the in-line Measurements of the built units to ensure that they pass through the required Quality Gates or Mile Stones such as MFU, PFU and Production tests one, two and three
  • Using the Q-vis Analysis System to obtain the best results
  • Improving the Quality of the doors as they formed air bubbles after painting. (Continuous improvement)
  • Observing and benchmarking the East London Plant Logistics Processes against the Bremen Plant Logistics processes
  • Processes I managed included:
  • Pack to light system
  • 2-Bin system
  • Kanban Card System
  • Button Calling System
  • Just in Time/ Just in Sequence processes
  • Job Rotation
  • Ergonomics

BURSARY STUDENT INTERNSHIP

Mercedes-Benz South Africa
East London
06.2003 - 12.2005
  • During my undergraduate studies I obtained practical know-how and overview of the Logistics and Purchasing Operations throughout the various MBSA departments. This is evidenced from my successful honoring of the Contractual Vocational Service and further volunteering to successfully serve Mercedes – Benz South Africa.
  • DEPARTMENTS:
  • Receiving, Warehousing - Small Parts – Salvage - Line Preparation Centre - Perpetual Inventory Auditing - Production Planning and Control - Transport Logistics – Purchasing Services - Procurement and Exports
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Participated in workshops and presentations related to projects to gain knowledge.

Education

BCom Honours Degree - Logistics Management

UNIVERSITY OF SOUTH AFRICA
Sunnyside Campus, Pretoria
10.2011

B-Tech Degree - Logistics Management

NELSON MANDELA UNIVERSITY
Port Elizabeth, South Africa
03.2007

National Diploma - Logistics Management

NELSON MANDELA UNIVERSITY
Port Elizabeth, South Africa
03.2006

Matric -

St. DOMINIC PRIORY HIGH SCHOOL
Port Elizabeth, South Africa
01.2002

Skills

Certification

Certificate Obtained: SAP R/3 course completed

Extra-Curricular Activities

LEADERSHIP ROLES: Career Peer Helper, Secretary of the Oceana Residence House Committee, Vice- Chairperson of the Logistics Society, Student Assistant in the Faculty of Business and Economic Sciences

PERSONAL DEVELOPMENTS

  • Independence
  • Responsibility
  • Ability to present myself to the media, Effective Public Speaking
  • Working in a diverse Team communicating in a foreign language (German)
  • Learning more the German Culture and way of doing Business
  • Working under pressure
  • Acquired a higher level of skill and Logistics Techniques
  • Networking

Accomplishments

  • Academic Excellence - First Year Level
  • Academic Excellence - Second Year Level
  • Academic Excellence - Third Year Level
  • Most Outstanding Second Year Student
  • Top Student of the Oceana Residence in 2004 (Honours Board)
  • Academic Commitment (Floating Trophy)
  • Several Merit Amount Awards
  • Golden Key Award – Awards Scholarships and Bursaries to Top students to further their studies.

References

1. Ms Sinovuyo Namfu – Supply Planning and Inventory Manager, Goodyear

    South Africa (GYSA), Tel: 079 490 2016

2. Ms Nobuzwe Mangcu- Supply Chain Divisional Manager, Mercedes-Benz

    South Africa Tel: 065 534 7550

3. Peter Wilhelmy, Einlauf Team Manager, +49 421 419 921, DaimlerChrysler AG,

GERMANY

Timeline

Associate Procurement Operations Lead

Goodyear South Africa (Pty) Ltd
01.2017 - 08.2025

Procurement Operations Specialist

GOODYEAR South Africa (Pty) Ltd
11.2015 - 12.2016

Specialist Procurement Services

Mercedes-Benz South Africa – East London Plant
07.2011 - 10.2015

Supply Chain Distribution Administrator

Mercedes-Benz South Africa – Pretoria Head Office
07.2009 - 06.2011

Aftersales Project Administrator

Mercedes-Benz South Africa
06.2008 - 06.2009

SAFRI STEP Graduate Trainee

Mercedes-Benz South Africa
10.2007 - 05.2008

SAFRI STEP Graduate Trainee

DaimlerChrysler Aktien Gesellschaft (DCAG) –
04.2007 - 09.2007

BURSARY STUDENT INTERNSHIP

Mercedes-Benz South Africa
06.2003 - 12.2005

BCom Honours Degree - Logistics Management

UNIVERSITY OF SOUTH AFRICA

B-Tech Degree - Logistics Management

NELSON MANDELA UNIVERSITY

National Diploma - Logistics Management

NELSON MANDELA UNIVERSITY

Matric -

St. DOMINIC PRIORY HIGH SCHOOL
NOMAWETHU VERONICA MPETSHENIPROCUREMENT OPERATIONS LEAD