Hiking, Travell
Hi, I’m
Nomava Gqomo
Cashier,
Johannesburg,GP
Summary
Versatile and results-driven professional with a proven track record at Route 66, adept in customer service and cash handling. Leveraged expertise in POS systems and payment processing to enhance transaction efficiency, significantly improving customer satisfaction. Excelled in mentoring staff, fostering a culture of professional growth and operational excellence.
Committed and hardworking as a Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Punctual and honest with solid background in difficult environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
18
years of professional experience
Work History
Route 66
Cashier
02.2016 - 03.2022
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Food on the Move
Controller and Cashier
10.2012 - 11.2015
Job overview
- Mentored junior staff members, fostering a positive work environment conducive to professional growth and development.
- Implemented cost-saving measures, identifying inefficiencies and reallocating resources to achieve optimal results.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Ensured compliance with tax regulations by managing the timely preparation and filing of all required returns.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
- Prepared balance sheets, cash flow reports and income statements.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Collaborated with other functional areas to develop integrated solutions for complex business challenges related to finance operations.
- Streamlined annual audit process, working closely with external auditors to ensure accurate representation of company''s financial position.
- Optimized working capital management by reviewing inventory levels, payment terms, and cash conversion cycles.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Increased cash flow by diligently managing accounts receivable and implementing effective collection strategies.
- Ensured compliance with federal, state, and local regulatory requirements by staying updated on changes in financial laws and standards.
- Negotiated favorable terms with financial institutions, securing loans and lines of credit that supported business growth.
- Coordinated with department heads to develop and monitor annual budgets, ensuring alignment with strategic goals.
Hungry Lion
Cashier
03.2007 - 08.2012
Job overview
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Pallets International
Operator
04.2005 - 06.2007
Job overview
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Continental Tyres
Qulality Inspector
12.2003 - 01.2005
Job overview
- Identified defects during cyclical checks.
- Identified and helped resolve non-conforming product issues.
- Inspected [Product or service] with accuracy, reporting problems or defects quickly.
- Utilized gauges, tools and equipment to complete in-depth assessments.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Inspected and packaged products meticulously according to manufacturing specifications.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
Education
IThembelihle High SchoolGqeberha
High School Diploma
04.2001
Skills
Customer service
Interests
Timeline
Cashier
Route 66
02.2016 - 03.2022
Controller and Cashier
Food on the Move
10.2012 - 11.2015
Cashier
Hungry Lion
03.2007 - 08.2012
Operator
Pallets International
04.2005 - 06.2007
Qulality Inspector
Continental Tyres
12.2003 - 01.2005
IThembelihle High School
High School Diploma
04.2001
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