Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
WAITRESS
VIDE CAFÉ
06.2023 - 01.2024
FINANCIAL ADVISOR
HOLLARD INSURANCE COMPANY
01.2021 - 01.2023
KITCHEN STAFF
DR OGKTER PIZZA COMPANY
01.2019 - 01.2022
CASHIER / FRONT LINE SUPERVISOR
DISCHEM PHARMACY
01.2007 - 01.2020
CASHIER
SPAR
01.2004 - 01.2007
Education
CERTIFICATE IN BUSINESS MANAGEMENT - PRINCIPLES OF BUSINESS ETIQUITY, OFFICE PROCEDURES LEVELS 1 &2, BUSINESS COMMUNICATION, COMPUTER LITERACY ( MS OFFICE), SPEED TYPING
SUNRISE COMMUNITY SKILLS DEVELOPMENT CENTRE
01.2021
GRADE 12 -
ZWELAMANDLOVU HIGH SCHOOL
EASTERN CAPE
01.2002
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Healthstatus
EXCELLENT
Languages
ENGLISH
ISIZULU
Criminalrecord
NONE
Driverslicence
NONE
References
LERATO, MANAGER, HOLLARD INSURANCE, 083 292 7547
MR MOUSLEY, DISCHEM, 041-398 2200
Personal Information
ID Number: 8205060651087
Date of Birth: 05/06/82
Gender: FEMALE
Nationality: SOUTH AFRICAN
Marital Status: MARRIED
Accomplishments
Supervised team of Number staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Achieved Result by introducing Software for Type tasks.
Documented and resolved Issue which led to Results.
Collaborated with team of Number in the development of Project name.
Certification
Salesforce Administrator Certification – Salesforce.com, Inc.
Hootsuite Social Media Marketing Certification – Hootsuite Media Inc.
Timeline
Assistant Manager
Fitness Water Shop
04.2024 - Current
WAITRESS
VIDE CAFÉ
06.2023 - 01.2024
FINANCIAL ADVISOR
HOLLARD INSURANCE COMPANY
01.2021 - 01.2023
KITCHEN STAFF
DR OGKTER PIZZA COMPANY
01.2019 - 01.2022
CASHIER / FRONT LINE SUPERVISOR
DISCHEM PHARMACY
01.2007 - 01.2020
CASHIER
SPAR
01.2004 - 01.2007
CERTIFICATE IN BUSINESS MANAGEMENT - PRINCIPLES OF BUSINESS ETIQUITY, OFFICE PROCEDURES LEVELS 1 &2, BUSINESS COMMUNICATION, COMPUTER LITERACY ( MS OFFICE), SPEED TYPING