Nomathemba Gift Mbombi

Avroy Shlain

Nelspruit

03.2022 - 04.2022

Developed strong rapport with customers and created positive impression of business.
Provided exceptional services and pleasant shopping experiences to customers.
Recommended complementary purchases to customers, increasing revenue.
Delivered energetic responses to customers physically and by telephone, going above and beyond to serve needs.
Engaged in friendly conversation with customer to better uncover individual needs.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Followed up with customers to increase satisfaction with purchases and services.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Recommended specific body and beauty products to meet individual customer needs.
Helped customers feel relaxed and comfortable through conversation and personal relatability.