NOMAPHELO MASIKO
Brackenfell
Summary
Accomplished Payroll Administrator and Finance Officer with extensive experience in payroll administration, financial reconciliation, and stakeholder engagement. Demonstrated expertise in managing payroll systems, ensuring compliance with PFMA, MFMA, and Treasury Regulations, and supporting procurement processes. Proven ability to handle complex financial transactions and resolve account queries efficiently. Skilled in supply chain management, risk and compliance management, and customer service. Adept at using Microsoft Office Suite for data entry and reporting. Committed to enhancing organisational efficiency through meticulous attention to detail and a proactive approach to problem-solving.
Overview
5
5
years of professional experience
Work History
Payroll Administrator
Bitou Municipality
Plettenberg Bay
12.2025 - 02.2026
- Maintained accurate records of employee pay structures and personal data.
- Documented employee overtime and calculated correct payment rates.
- Maintained confidentiality of payroll information, upholding strict data protection standards to safeguard employee privacy.
- Processed and input new employee information into the payroll system with required bank details, national insurance numbers, and salary values.
- Reviewed and approved hours to verify payment accuracy.
- Liaised with the HR department to update employee records, ensuring accurate reflection of leave, benefits, and salary adjustments.
- Checked payslips and reports to support payroll validation and reconciliation processes.
- Assisted with adjustments to payroll deductions and employee tax information.
- Handled data relating to additional ad hoc payments for bonuses, commissions, and overtime hours.
- Executed employee contract adjustments to reflect promotions or wage increases.
- Reconciled monthly payroll, working closely with the reporting team on net pay, advances, and pensions.
- Oversaw administration of time clock and attendance systems, monitoring for accuracy and time-theft.
- Supported and delivered compliant, accurate monthly payroll and associated pension schemes.
- Served as the main point of contact for employee payroll and benefits enquiries, clarifying enrollment periods and wage discrepancies.
- Followed benefits structures to calculate entitlements due to employees or liabilities owed.
- Supported union obligations by collecting owed dues and facilitating remittance to the correct organisation.
Finance Officer
Bitou Municipality
Plettenberg Bay
10.2022 - 10.2025
- Compile and update demand plans in alignment with departmental procurement needs
- Support the development of procurement plans and ensure alignment with the approved budget
- Participate in drafting specifications and terms of reference for goods and services
- Provide administrative support to bid committees (Bid Specification & Evaluation)
- Support compliance with MFMA, National Treasury Regulations, and SCM frameworks
- Managed quotation sourcing and procurement systems (SAMRAS)
- Supported bid evaluation, adjudication, and tender openings
- Processed payroll, claims, provident funds, and SARS payments
- Support preparation of Annual Financial Statements.
- Managed financial transactions and year-end journals
- Resolved account queries and assisted in municipal accounts billing processes
- Prepared reconciliations and managed valuation roll updates
- Administered indigent applications and account conversions
- Prepare Creditors & debtors' reconciliations and filing systems
- Processed service payments, handled cash and card transactions
- Conducted daily cash-ups and reconciliation
Call Centre Agent
TFG Financial Services
Cape Town
08.2021 - 10.2022
- Conducted outbound sales calls and upsold financial products
- Handled customer complaints and queries efficiently
- Captured data and processed service applications
Social Officer
Field Band Foundation
Plettenberg Bay
04.2021 - 06.2021
- Facilitated life skills sessions and youth engagement programs
- Coordinated events and compiled stakeholder reports
- Assisted with administrative support and correspondence
Education
Post Graduate Diploma - Business Administration
University of Western Cape
Cape Town, WC01-2027
Advanced Diploma - Public Administration
University of Western Cape (UWC)
Cape Town, WC01-2025
National Diploma - Economics
Nelson Mandela University
Gqeberha12.2020
National Senior Certificate - Commerce
Murray High School
Plettenberg Bay, WC12.2014
Skills
- Supply Chain Management
- Risk & Compliance Management
- Payroll & Creditors Administration
- Stakeholder Engagement
- Revenue and Billing Systems
- Excellent Communication
- Microsoft Office Suite
- PFMA, MFMA &Treasury Regulations Knowledge
- Payroll administration
- Financial reconciliation
- Data entry
- Customer service
Timeline
Payroll Administrator
Bitou Municipality
12.2025 - 02.2026
Finance Officer
Bitou Municipality
10.2022 - 10.2025
Call Centre Agent
TFG Financial Services
08.2021 - 10.2022
Social Officer
Field Band Foundation
04.2021 - 06.2021
Post Graduate Diploma - Business Administration
University of Western Cape
Advanced Diploma - Public Administration
University of Western Cape (UWC)
National Diploma - Economics
Nelson Mandela University
National Senior Certificate - Commerce
Murray High School