Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

NOMAKHOSAZANA MNGONYANA

Cape Town

Summary

I am a Business Development and Marketing Coordinator with over 10 years of experience, including event coordination, managing online platforms, digital marketing, social media (Facebook, LinkedIn, Instagram, and Google Ads), and website administration. I have successfully planned and executed corporate events, workshops, and graduation ceremonies, ensuring seamless coordination of logistics, budgets, and client communications. I am proficient in using Content Management Systems such as Umbraco and Joomla, analytical tools like Google Analytics, and CRM systems such as Campaign Monitor to create and distribute marketing emails and newsletters. In my current role, I oversee business development and sales activities, manage client databases, and serve as the main point of contact for client engagements. I also support business growth by establishing and maintaining strong customer relationships, preparing proposals, and providing timely reporting. My educational background includes a Bachelor’s Degree in Business Administration (Entrepreneurial Leadership, 2010) and a Postgraduate Diploma in Business Management (Project Management, 2018). I have also completed UCT GetSmarter short courses in Digital Marketing and Business Development Management, which have equipped me with valuable tools to excel in roles that require meticulous organization, innovative thinking, and customer focus. My extensive experience in coordinating events, coupled with my skills in business development and marketing, ensures that I am well-prepared to deliver exceptional results in the role of Events Coordinator. I am confident that my professional background and expertise make me a strong candidate for this position. Passionate Business Development & Marketing Coordinator driven to create effective marketing strategies and maximize company sales. Consistently delivers timely and effective marketing programs to promote awareness of products and company mission. Strategic and innovative professional well-versed in media marketing and brand promotion.

Overview

14
14
years of professional experience

Work History

Business Development and Marketing Coordinator

ASISA Academy
10.2020 - Current
  • In this role, I serve as a key contributor to the ASISA Academy's mission of empowering professionals in the financial services sector
  • This comprehensive role combines business development, marketing, administration, and relationship management to ensure the smooth delivery of programmes and strategic growth
  • Establish and maintain strong relationships with corporate clients, industry stakeholders, and training providers
  • Provide administrative support to the Business Development Manager by preparing client proposals and quotations
  • Build and maintain a positive working relationship with internal and external stakeholders
  • Establish and maintain effective relationships with customers via email, phone, and in person
  • Respond to inbound queries and follow up with prospective clients
  • Conduct market research to identify industry trends and align the Academy’s offerings with current needs
  • Present regular analytics and campaign reports to the Business Development team
  • Ensure all digital marketing deliverables are met and up-to-date
  • Prepare and send out digital marketing campaigns, including social media marketing (Facebook, LinkedIn, Google & Instagram) and email marketing (Campaign Monitor)
  • Conduct tracking and benchmarking activities across all digital platforms
  • Work with the external website provider to develop and maintain the structure and hosting of the website
  • Ensure the website remains up and running and all hyperlinks are working
  • Serve as the main point of contact for client engagements and general queries
  • Create and maintain client databases and mailing lists
  • Create and distribute all marketing emails and monthly newsletters in consultation with the ASISA Academy Chief Executive Officer and Communications Consultant
  • Collate a monthly report on all campaigns and make recommendations accordingly
  • Developed social media campaigns, both paid and organic, contributing to a 25% increase in follower engagement on LinkedIn and Instagram
  • Managed website updates, content creation, and optimisation for mobile and desktop platforms
  • Used Google Analytics to monitor key performance metrics
  • Led digital strategy and content optimisation for web, email, and social media platforms, ensuring optimal user experience and performance

Programme Coordinator

ASISA Academy
09.2012 - 09.2020
  • Oversaw the coordination and administration of multiple educational courses, managing logistics, resources, and stakeholder communication
  • Provided administrative support, including managing schedules, preparing course materials, and handling participant queries
  • Worked closely with team members and external presenters to ensure the smooth delivery of courses and events
  • Coordinate graduation ceremonies, alumni, and stakeholder appreciation events to strengthen the Academy’s reputation and client engagement
  • Improved course administration processes, resulting in increased participant satisfaction and operational efficiency
  • Successfully managed large-scale events, including conferences and workshops, by coordinating all aspects of logistics and administration
  • Managed the planning and execution of multiple courses and events, ensuring all objectives were met
  • Delivered high-quality administrative services, including record-keeping, scheduling, and report generation
  • Maintained strong relationships with course participants, presenters, and internal teams

Operations Administrator

Hertex Fabrics
01.2011 - 08.2012
  • Coordinated international and local shipments, ensuring compliance with industry regulations and timely delivery
  • Managed logistics, liaised with clients, and prepared all necessary documentation for shipments
  • Organised and managed the logistics of shipments, ensuring smooth operations and timely deliveries
  • Communicated effectively with clients and shipping companies, resolving issues and providing updates on delivery schedules
  • Provided answers to customer questions via phone and email, typically within one hour.

Education

Digital Marketing Short Course -

UCT GetSmarter
Cape Town
01.2023

Business Development Management Short Course -

UCT GetSmarter
Cape Town
01.2022

Postgraduate Diploma in Business Management - Project Management

MANCOSA
Cape Town
01.2018

Bachelor of Business Administration Degree - Entrepreneurial Leadership

Tertiary School in Business Administration (TSiBA)
Cape Town
01.2010

Senior Certificate -

Zola Business School
Cape Town
01.2004

Skills

  • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
  • Website administration
  • Customer Relationship Management (CRM)
  • Project management
  • M & E reporting
  • Stakeholder management
  • Excellent time management
  • Digital Marketing
  • Sales & negotiation
  • Strong numerical skills
  • Administrative skills
  • Presentation skills
  • Administration
  • Teamwork and collaboration
  • Effective time management
  • Stakeholder engagement
  • Event planning
  • Database management

Additional Information

I am an active member of the Seventh-Day Adventist Church, deeply involved in Children's Ministry. My primary role is teaching various classes for children aged 4 to 9. Additionally, in 2019 and 2020, I served as the leader of the Adventurer Club, which focuses on the spiritual growth and development of young children.

Timeline

Business Development and Marketing Coordinator

ASISA Academy
10.2020 - Current

Programme Coordinator

ASISA Academy
09.2012 - 09.2020

Operations Administrator

Hertex Fabrics
01.2011 - 08.2012

Digital Marketing Short Course -

UCT GetSmarter

Business Development Management Short Course -

UCT GetSmarter

Postgraduate Diploma in Business Management - Project Management

MANCOSA

Bachelor of Business Administration Degree - Entrepreneurial Leadership

Tertiary School in Business Administration (TSiBA)

Senior Certificate -

Zola Business School
NOMAKHOSAZANA MNGONYANA