Nomakhosazana Hlalaphi
Cape Town
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of post-secondary education
1
1
Language
Work History
FOOD PREPPER/CASHIER/CUSTOMER SERVER
RACK AND GRILL(COFFEE SHOP)
Cape Town
2023 - 2024
- Reduced food waste by implementing proper storage techniques and rotating inventory regularly.
- Worked closely with waitstaff to address special dietary requests or allergies from guests promptly and accurately.
- Completed high-volume orders within tight deadlines while maintaining attention to detail in dish assembly and presentation.
- Worked the cash register
- Managed stock
- Served customers
- Attended approximately 50 customers or more a day
Sales Assistant And Cashier
Coimbra Bakery
Cape Town
2014 - 2023
- Increased sales by building strong customer relationships and providing excellent service.
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Order Facilitator/Client Liaison
Coimbra Bakery/Wholesale Department
Cape Town
2020 - 2023
- Monitored and tracked inventory to achieve prompt order fulfillment.
- Managed multiple priorities effectively, leading to increased productivity within the order processing department.
- Processed customer orders in line with established policies and procedures.
- Collaborated with inventory management teams to ensure adequate product availability for fulfilling orders.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Communicated with customers to address order inquiries, changes and cancellations.
- Input order information into system and updated customer accounts to document and track customer orders.
- Liaised with suppliers and vendors for prompt delivery of orders.
- Managed approximately 50 incoming calls, emails and faxes per day from customers.'
Sales Assistant and Cashier
Woolworths
Cape Town
2012 - 2013
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
General Office Assistance
Legal Assurance
Cape Town
2010 - 2012
- Contributed to a professional atmosphere by greeting visitors promptly upon arrival and providing assistance when necessary.
- Collaborated with team members to ensure smooth office operations and maintain a positive work environment.
- Provided exceptional customer service, effectively addressing inquiries and resolving issues related to office operations.
- Enhanced office efficiency by organizing and maintaining a comprehensive filing system.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Education
High School Diploma -
Windermere High School
Cape Town, South Africa 01.2004 - 01.2008
Skills
Contactnumbers
0788295600 / 0673757030, Nhlalaphi@gmail.com
Healthstatus
Excellent
Personal Information
- ID Number: 8711170749083
- Date of Birth: 11/17/87
- Gender: female
- Nationality: South African
- Marital Status: Single
References
- Joseph, Chief Legal Advisor, 0793341380
- Janice, Manager, 0825671966
- Niyaaz, Supervisor, 0823144969
- Mo, Manager,0682292749
Timeline
High School Diploma -
Windermere High School
01.2004 - 01.2008
FOOD PREPPER/CASHIER/CUSTOMER SERVER
RACK AND GRILL(COFFEE SHOP)
2023 - 2024
Sales Assistant And Cashier
Coimbra Bakery
2014 - 2023
Order Facilitator/Client Liaison
Coimbra Bakery/Wholesale Department
2020 - 2023
Sales Assistant and Cashier
Woolworths
2012 - 2013
General Office Assistance
Legal Assurance
2010 - 2012
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