Nolwazi Innocentia Gumede
Grade 12
Kwa-Dukuza
Summary
Dynamic professional with a proven track record at Unilever, excelling in product knowledge and customer service. Skilled in cash drawer management and adept at coaching peers, I enhance operational efficiency and drive customer satisfaction. Recognized for maintaining high standards in merchandising and fostering teamwork in fast-paced environments.
Overview
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Language
Work History
Cashier
Superb Hyper
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Office Assistant
Ellen Gumede Primary Schools
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Merchandiser
Unilever
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Operator
Hesto Harnesses
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Education
High Certificate - Businesses Administration
BostonBusiness Campus College
Kwa-Dukuza04.2018
High Certificate - Business Administration
Boston Business Campus College
Kwa-Dukuza04.2018
Skills
Product and service sales
Coaching and mentoring
Cash drawer management
Order taking
Timeline
Cashier
Superb Hyper
Office Assistant
Ellen Gumede Primary Schools
Merchandiser
Unilever
Operator
Hesto Harnesses
High Certificate - Businesses Administration
BostonBusiness Campus College
High Certificate - Business Administration
Boston Business Campus College