Nolwazi Innocentia Gumede
Grade 12
Kwa-Dukuza
Summary
Dynamic professional with a proven track record at Unilever, excelling in product knowledge and customer service. Skilled in cash drawer management and adept at coaching peers, I enhance operational efficiency and drive customer satisfaction. Recognized for maintaining high standards in merchandising and fostering teamwork in fast-paced environments.
Overview
1
1
Language
Work History
Cashier
Superb Hyper
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Office Assistant
Ellen Gumede Primary Schools
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Merchandiser
Unilever
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Operator
Hesto Harnesses
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Education
High Certificate - Businesses Administration
BostonBusiness Campus College
Kwa-Dukuza04.2018
High Certificate - Business Administration
Boston Business Campus College
Kwa-Dukuza04.2018
Skills
Product and service sales
Timeline
Cashier
Superb Hyper
Office Assistant
Ellen Gumede Primary Schools
Merchandiser
Unilever
Operator
Hesto Harnesses
High Certificate - Businesses Administration
BostonBusiness Campus College
High Certificate - Business Administration
Boston Business Campus College
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