Summary
Overview
Work History
Education
Skills
CONCLUSION
Timeline
Generic

Nolwazi Mhlanga

Midrand

Summary

HR professional with practical experience and a strong educational foundation, enhancing proficiency in colleague interactions. Demonstrates adaptability and a valuable skill set applicable across diverse work environments. Highly motivated with a strong work ethic and exceptional interpersonal skills, capable of mastering new challenges independently. Results-driven with a commitment to continuous learning and innovation, leveraging analytical thinking to deliver impactful solutions in dynamic settings.

Overview

5
5
years of professional experience

Work History

Online English Teacher

EF
Sandton, GP
12.2024 - Current
  • Reference - 010 865 0249
  • Enhanced student participation and learning through interactive tools.
  • Delivered engaging online English lessons to diverse student groups.
  • Created personalized lesson plans tailored to individual student needs.

Sentech Technical Support Agent

ELEV8
Sandton, GP
01.2023 - 11.2024
  • Reference - Tebogo Lehlokwa Zondo - 083 351 0580
  • Delivered technical support for software and hardware issues to clients.
  • Assisted clients in efficiently troubleshooting network connectivity problems.
  • Cultivated strong communication skills to improve client interactions.
  • Demonstrated cultural competence and proficiency in technology applications.

Training Assistance

Mshezi Projects Pty Ltd
Randfontein
01.2021 - 01.2023
  • Reference - M.F. Shezi - +966 59 417 1882
  • Facilitated employee onboarding processes for new hires within Customer Care team.
  • Conducted comprehensive training sessions for new employees to ensure operational readiness.
  • Provided targeted training support to enhance skills of new employees as needed.

Education

Bachelor of Science - Industrial Psychology

University of Kwazulu Natal
Durban KZN
05-2021

High School Diploma -

Newcastle High School
Newcastle, KZN
12-2015

Skills

  • Communication skills
  • Ethical practice
  • Recruitment and selection
  • Delegation
  • Legal knowledge
  • Time management
  • Interpersonal skills
  • Cultural competence
  • Organizational skills
  • Digital communication
  • Customer service
  • Technical troubleshooting
  • Employee training
  • Engagement strategies
  • Problem solving
  • Documentation management
  • TESL certification
  • Critical thinking
  • Testing administration

CONCLUSION

My willingness to embrace novelty and acclimate to diverse environments and organizational cultures has consistently facilitated seamless transitions throughout my career. Should any queries arise, or clarification be necessary, I encourage open communication and invite prospective employers to reach out. I am eager to ascertain if my qualifications align with your requirements and look forward to the opportunity to contribute positively to your team. Thank you for considering my candidacy.

Timeline

Online English Teacher

EF
12.2024 - Current

Sentech Technical Support Agent

ELEV8
01.2023 - 11.2024

Training Assistance

Mshezi Projects Pty Ltd
01.2021 - 01.2023

Bachelor of Science - Industrial Psychology

University of Kwazulu Natal

High School Diploma -

Newcastle High School
Nolwazi Mhlanga