NOLWANDO MBANE
Jambeni B Port St John
Summary
Cheerful individual willing to quickly learn office routines and carry out tasks without supervision. Gets along with members of staff from all levels and department. Approachable team worker with flexible attitude. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
5
5
years of professional experience
3
3
Languages
Work History
ADMIN CLERK
VulindlelaTraining Center
DURBAN
04.2023 - Current
- Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Managed client communications by answering phones and corresponding through email.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Answered telephone calls to offer information, direct callers and take messages.
- Filing
FIELD WORKER
STATS SA
LUSIKISIKI
02.2022 - 04.2022
- Gained understanding of public opinion on key issues to improve campaign strategy.
- Attended events and open days weekly to advertise and promote campaigns.
- Completed door-to-door surveys to collect data
- Data Capture
- Answering phone calls
Administration Clerk
DEPARTMENT OF JUSTICE
LUSIKISIKI
03.2020 - 08.2021
- Managed client communications by answering phones and corresponding through email.
- Safeguarded sensitive and confidential data in compliance with security best practices.
- Organised and stored hardcopy files.
- Answered phones and performed clerical office functions to address queries, concerns and issues, escalating complaints to management.
- Maintained organised filing systems, staff calendars and pending tasks, sorting incoming items for action and prioritizing important projects.
- Gathered information to file appeals for denials and minimized inaccuracies by maintaining accurate records of approvals.
- Making applications for clients: domestic and harassment Applications
- Made copies, sent faxes and handled incoming and outgoing correspondence to promote smooth communications.
Junior Administrator
ISIBILI CONSTRUCTION
MALVERN
02.2019 - 03.2020
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
- Set up new files and assigned tracking numbers.
- Attending brief meetings
- Directing clients
Education
Diploma of Higher Education - Public Management
WALTER SISULU UNIVERSITY (WSU)
Butterworth, ECGRADE 12 CERTIFICATE - TOURISM
TOLI S.S.S
Lusikisiki, ECSkills
Excellent verbal communicationundefined
Additional Information
- Code 10 driver's lincence
Languages
Xhosa
First Language
English
Upper Intermediate
B2
Zulu
Intermediate
B1
Timeline
ADMIN CLERK
VulindlelaTraining Center
04.2023 - Current
FIELD WORKER
STATS SA
02.2022 - 04.2022
Administration Clerk
DEPARTMENT OF JUSTICE
03.2020 - 08.2021
Junior Administrator
ISIBILI CONSTRUCTION
02.2019 - 03.2020
Diploma of Higher Education - Public Management
WALTER SISULU UNIVERSITY (WSU)
GRADE 12 CERTIFICATE - TOURISM
TOLI S.S.S
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