Noluthando Ivy Tinzy
Service Delivery
Johannesburg
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Cashier
SHOPRITE
Johannesburg
03.2019 - 03.2022
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Identified and resolved discrepancies and errors in customer accounts.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Upsold additional products and services to customers, increasing revenue.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Matric -
Thoko Thaba High School
Thokoza 01.2012 - 11.2016
Skills
Time management skills
Timeline
Cashier
SHOPRITE
03.2019 - 03.2022
Matric -
Thoko Thaba High School
01.2012 - 11.2016
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