Noluthando Ivy Tinzy
Service Delivery
Johannesburg
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Cashier
SHOPRITE
Johannesburg
03.2019 - 03.2022
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Identified and resolved discrepancies and errors in customer accounts.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Upsold additional products and services to customers, increasing revenue.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Matric -
Thoko Thaba High School
Thokoza 01.2012 - 11.2016
Skills
Time management skills
Customer Relations
Product knowledge
Retail merchandising
Cash register systems
Money handling
Till counting
Cash drawer management
Currency counting
Point of sale operation
Staff Training
Sales expertise
Refund handling
Purchase assistance
Stocking and replenishing
Payment collection
Records Maintenance
Timeline
Cashier
SHOPRITE
03.2019 - 03.2022
Matric -
Thoko Thaba High School
01.2012 - 11.2016