NOLUTHANDO NGQANDU
Procurement Manager
Kempton Park
Summary
Dynamic procurement leader with a proven track record in strategic sourcing, vendor management, and contract negotiation. Expertise in fostering team collaboration and adapting to evolving business needs while consistently delivering exceptional results. Demonstrated skills in cost reduction, supply chain optimization, and stakeholder engagement drive efficiency and enhance organizational performance. With over 15 years of experience, a reliable professional dedicated to building productive relationships that support long-term success.
Overview
24
24
years of professional experience
5
5
Languages
Work History
Lead Business Consultant
Bontecleo (Pty) Ltd
04.2025 - Current
- Oversaw commercial strategy and managed procurement operations across Bontecleo’s promotional products, workwear, and property maintenance divisions.
- Built sourcing frameworks and supplier engagement models tailored to operational needs and our growth plans.
- Developed business plans, financial models, and company profiles that met the requirements of both public and private sectors, and compiled competitive RFQ submissions and strategic sales roadmaps.
- Leading cross-functional teams a part of my day-to-day—making sure we stayed compliant with client specifications, drive cost efficiency, and keep service quality up to standard.
- Tools like Microsoft 365 and SAGE utilised to support data-driven decisions and push for ongoing improvement across procurement and project delivery.
- Instituted robust business process improvements by mapping workflows, aligning stakeholder objectives, and leveraging analytics platforms to drive operational consistency and scalable cost management across all service lines.
- Collaborated with cross-functional teams to identify opportunities for improvement, resulting in streamlined workflows and better decision making.
Head: Procurement, and General Claims
Bryte Insurance Company
04.2019 - 03.2025
- Directed IT-integrated claims transformation and procurement digitization projects
- Developed KPI frameworks for strategic sourcing and risk mitigation
- Championed cross-departmental collaboration for digital claims segmentation and control
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed Salvage team and Salvage process
- Managed Team of Motor Assessors across three (3) Regions
- Managed team of claims managers across 5 regions
- Managed general claims processing and payment
- Managed team of procurement managers and Data Intelligence
- Implemented and managed Group Strategic Transformation Scorecard and data inputs
- Managed relationship with scorecard verification and integrated reporting
- Manage cost containment efforts throughout Group Services and Claims.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
Category Management Specialist
Airports Company SA (ACSA)
06.2018 - 03.2019
- Revamped vendor assessment processes to strengthen compliance standards and optimize expenditure across procurement and claims operations.
- Integrated advanced spend analytics tools to drive data transparency and inform strategic decision-making for procurement optimization initiatives.
- Standardized supplier onboarding protocols and centralized contract management workflows, supporting enhanced compliance and fostering stronger vendor relationships throughout the procurement life cycle.
- Consolidated enterprise-wide procurement data streams, enabling real-time monitoring and actionable insights that accelerated decision cycles across claims and supply management functions.
- Supported digitized vendor vetting and RFx processes
Procurement Manager
Old Mutual Insure
01.2014 - 05.2018
- Directed cost optimization projects and supplier performance reviews
- Managed licensing agreements and strategic category spend
- Contribute towards Old Mutual's BBBEE strategic targets and objectives.
- Spearheaded category management strategies for 12 procurement categories over 36 months, leveraging SAP Ariba to achieve a 15% reduction in annual spend and ensuring compliance with key KPIs in supplier consolidation and risk mitigation.
- Directed strategic sourcing initiatives for 12 procurement categories over 36 months, leveraging SAP Ariba to drive a 15% year-over-year reduction in annual spend and consolidate supplier base while aligning with compliance targets and KPI benchmarks
Strategic Sourcing Specialist
Absa Bank
06.2006 - 12.2013
- Led strategic sourcing initiatives across key banking spend categories, including Professional Services, IT, and Financial Services. In this capacity, I developed and executed robust category strategies, drawing on comprehensive market intelligence, detailed supplier benchmarking, and deep-dive spend analysis. This approach consistently delivered tangible cost efficiencies and enhanced overall commercial value for the organization—results that were both measurable and aligned with our broader financial objectives.
- Oversaw end-to-end RFx processes, managing everything from scoping requirements to evaluating supplier proposals, facilitating complex negotiations, and driving contract finalisation. Throughout, I ensured strict adherence to Absa's procurement governance frameworks, internal audit standards, and risk management protocols. This diligence minimized risk exposure and ensured compliance with regulatory requirements, which is absolutely critical in the highly regulated financial services sector.
- Collaboration was a cornerstone of my role—I worked extensively with cross-functional business units to translate strategic objectives into actionable sourcing deliverables. I maintained and optimized supplier performance frameworks, holding vendors accountable and driving continuous improvement in service delivery. At the same time, I supported the transformation of procurement processes through the adoption and integration of digital platforms such as SAP Ariba and Microsoft 365, enabling real-time analytics, improved transparency, and streamlined workflows.
- By consistently delivering on stakeholder expectations and supporting operational resilience, I contributed to procurement excellence and business continuity within a complex and evolving environment. My efforts helped position the organization as a leader in procurement best practices, while fostering a culture of accountability, innovation, and continuous value creation.
Procurement & BBBEE Officer
Post Office & National Housing Finance Corp
01.2002 - 11.2013
- Implemented PFMA, PAJA and BBBEE policies in public sector procurement
- Designed and reporting tender documentation and reporting protocols.
- Streamlined procurement processes for a portfolio of R120M over 3 years, introducing SAP Ariba workflow automation to decrease average tender cycle times by 25% and ensure 100% compliance with quarterly audit KPIs.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Negotiated with local businesses for partnerships in crime prevention initiatives, securing resources and support for community programs.
Education
Diploma - Commercial Law
National School of Studies
12-2017
Management Advancement Programme - undefined
Wits Business School
01.2017
BA - Psychology
University of Witwatersrand
01-2026
National Diploma - Business Administration
Port Elizabeth Technikon
Gqeberha, Eastern Cape 04.2001 -
High School Diploma -
Khwezi Lomso High School
Gqeberha, Eastern Cape 04.2001 -
Skills
Auditing
Microsoft: PowerPoint
Microsoft 365
SAP SRM, MM, BI
Business process reengineering
Innovation management
Operations management
Customer service management
Strategic planning
Strategy realignment
Training and mentoring
Project management
Continuous improvement
Negotiation
Solution implementation
Business intelligence analysis
Distribution management
Contracting enhancement
Quality assurance and control
Performance management
Business analysis
Data analytics
Organizational development
Marketing strategy
Risk management
Supply chain management
Vendor management
Change management
Regulatory compliance
Stakeholder management
Accomplishments
- Achieved over 30% savings year on year by completing ensuring contract and supplier panel rationalisation with accuracy and efficiency.
- Achieved over 85% productivity levels in vendor management by introducing contract management tools for all administrative tasks.
- Achieved sustainable savings by introducing alternative suppliers in the motor parts procurement, reducing lead times and improving customer service.
PUBLICATIONS
- Read Breaking Barriers in Finance and Auto Industry for Women’s Empowerment
- Cover Magazine
- 2023-09-11
- Https://buff.ly/3Pa7MpN
Timeline
Lead Business Consultant
Bontecleo (Pty) Ltd
04.2025 - Current
Head: Procurement, and General Claims
Bryte Insurance Company
04.2019 - 03.2025
Category Management Specialist
Airports Company SA (ACSA)
06.2018 - 03.2019
Procurement Manager
Old Mutual Insure
01.2014 - 05.2018
Strategic Sourcing Specialist
Absa Bank
06.2006 - 12.2013
Procurement & BBBEE Officer
Post Office & National Housing Finance Corp
01.2002 - 11.2013
National Diploma - Business Administration
Port Elizabeth Technikon
04.2001 -
High School Diploma -
Khwezi Lomso High School
04.2001 -
Management Advancement Programme - undefined
Wits Business School
Diploma - Commercial Law
National School of Studies
BA - Psychology
University of Witwatersrand