Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
References
Timeline
Generic

Noluthando Ndlovu

Data And Analytics Professional

Summary

A self-driven, hardworking data and analytics professional with 6 years of experience in the financial services industry covering campaigns, recommendation engines, and dashboards and 2 years management experience. With a Bachelor of Science in Mathematical Statistics and certifications in Azure Fundamentals, Business Management, Finance, and Python, their goal is to develop technical expertise and understanding of business processes and helping businesses achieve their strategic objectives whilst providing leadership to professionals in the field.

Overview

7
7
years of professional experience
7
7
Certifications

Work History

Head: Data-Driven Decision Science

Standard Bank Group
1 2024
  • Managing 2 data and analytics individuals
  • Collaborated with stakeholders and unlocked opportunities for data driven solutions
  • Provide mentorship to team members.
  • Skilled at working independently and collaboratively in team environment

Manager: Ecosystem Analytics

Standard Bank Group
03.2022 - 12.2023
  • Mining transactional data to enrich data sources and prioritize opportunities within existing base
  • High level competitor analysis view of internal clients
  • Provide data insights on transactional data to support organizations ecosystem strategy
  • Analyse data and support initiatives to grow the book and prevent churn
  • Facilitate discussions with key stakeholders on analytical products and risk management
  • Managing a Senior Analyst and providing mentorship for Graduate Rotation
  • Supporting external consultants on data enrichment project.

Senior Analyst: Campaign Analytics

Standard Bank Group
09.2019 - 03.2022
  • Data analysis and communicating insights
  • Engaging with business stakeholders and advocating for adoption of tools developed by team
  • Building views for PowerBI dashboards
  • Preparing analytically driven data for campaigns to support teams' recommendation engine by developing new campaigns and enhancing existing ones
  • Providing support to production team to resolve production issues
  • Support query resolution by investigating queries within required SLA
  • Provide training and support on team's solutions as well as inform, develop, and update user guides
  • Develop and support production and front-end process of customer and portfolio view.

Data Scientist

Telesure Investment Holdings
02.2017 - 09.2019
  • Data extracts for campaigns
  • Data analysis and communicating insights
  • Building predictive models to improve campaign efficiencies
  • Help provide insights into marketing efforts of business
  • Help generate ideas to improve revenue
  • Using SAS for data cleaning, modelling and basic visualizations
  • Enriching data
  • Helping Business Set Up Targets for Ratings/Satisfaction Score
  • Assist in streamlining campaign process
  • Enhance recruitment process through analysis of psychometric tests.

Education

BSc (Mathematical Statistics) - Statistics, Mathematics

University of Pretoria
04.2001 - 2016.04

Randfontein High School
04.2001 - 2011.04

Skills

Predictive Modelling

Improving Campaign Efficiency

SAS

Communicating Insights

Python

Data-driven problem solving

R and R Shiny

Working independently

PowerBI

Working in a team

Data analysis

Cultivating relationships with different stakeholders

Certification

Azure Fundamentals AZ900, Microsoft, 10/2023

Accomplishments

  • Promoted to Senior Manager for Data-Driven Decision
  • 2022 Mark of Excellence Winner
  • Working together to deliver results
  • Promoted to support a new function in the team
  • Entrusted to roll-out analytics into a new segment involving getting the data and interpreting it correctly, making it ready for production environment
  • Supporting project with external consultants doing a data enrichment exercise in cloud environment
  • Engage with stakeholders in governance and compliance and providing support to risk teams
  • Dashboard Development
  • Learnt how to develop a customer and portfolio view on PowerBI dashboard which became one of the top reports in the organisation and reaching a wide audience. I ran the POC, built the process for the back-end data, front-end development, user guide and training sessions.
  • Developed a view to enhance a PowerBI dashboard to support relationship banker leadership to proactively manage underperformance using analytics.
  • Built a campaign management dashboard to support marketing teams in R Shiny
  • Management and mentorship
  • Held an official management role with one direct report
  • Provided mentorship to a graduate in graduate program
  • Supported team with recruitment process

Personal Information

  • Date of Birth: 12/27/93
  • Gender: Female

References

Made available upon request

Timeline

Manager: Ecosystem Analytics

Standard Bank Group
03.2022 - 12.2023

Senior Analyst: Campaign Analytics

Standard Bank Group
09.2019 - 03.2022

Data Scientist

Telesure Investment Holdings
02.2017 - 09.2019

BSc (Mathematical Statistics) - Statistics, Mathematics

University of Pretoria
04.2001 - 2016.04

Randfontein High School
04.2001 - 2011.04

Head: Data-Driven Decision Science

Standard Bank Group
1 2024
Noluthando NdlovuData And Analytics Professional